At a Glance
- Tasks: Lead and inspire a team of Account Managers to achieve strategic goals.
- Company: Brakes, a dynamic company focused on customer satisfaction.
- Benefits: Hybrid working options, competitive salary, and a supportive work culture.
- Other info: Join a vibrant team with opportunities for personal and professional growth.
- Why this job: Make a real difference by developing talent and enhancing customer experiences.
- Qualifications: Experience in team management and a passion for customer service.
The predicted salary is between 34000 - 40000 £ per year.
Brakes is looking for a Contact Centre Team Manager – Account Manager to lead the Account Management team in Tamworth.
This role may offer hybrid working options for the right candidate.
As a Team Manager, you'll motivate and develop a team of up to 12 Account Managers.
Key responsibilities include managing performance, supporting strategic goals, and ensuring customer satisfaction while cultivating a positive work environment.
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We think you need these skills to ace Hybrid Team Manager – Account Management Leader
Team Leadership
Performance Management
Strategic Planning
Customer Satisfaction
Motivational Skills
Account Management
Communication Skills
