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- Tasks: Lead major incident management and coordinate response teams for service availability.
- Company: A leading food service company in the UK with a focus on quality and service.
- Benefits: Travel allowance, private medical coverage, and well-being services.
- Why this job: Make a real impact by ensuring service continuity in a dynamic environment.
- Qualifications: Experience in IT service operations and strong analytical and communication skills.
- Other info: Hybrid role offering a blend of remote work and in-office collaboration.
The predicted salary is between 36000 - 60000 £ per year.
A leading food service company in the UK is looking for an EU Major Incident Manager who speaks French. This hybrid role involves leading the management of major incidents to ensure service availability and includes responsibilities like coordinating response teams, delivering communications, and driving reviews.
Candidates should have experience in IT service operations and ITIL practices, alongside strong analytical and communication skills.
Benefits include a travel allowance, private medical coverage, and access to various well-being services.
EU Major Incident Manager - French speaking in Harlow employer: Brakes
Contact Detail:
Brakes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EU Major Incident Manager - French speaking in Harlow
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in IT service operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your ITIL practices and major incident management strategies. We recommend practising common interview questions and scenarios related to service availability to show off your skills.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that dream job! We make it easy for you to showcase your skills and experience directly to the hiring team.
We think you need these skills to ace EU Major Incident Manager - French speaking in Harlow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT service operations and ITIL practices. We want to see how your skills align with the role of EU Major Incident Manager, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this hybrid role. Mention your French language skills and how they’ll help in coordinating response teams and delivering communications.
Showcase Your Analytical Skills: Since this role involves driving reviews and ensuring service availability, make sure to highlight any experiences where your analytical skills made a difference. We love seeing how you’ve tackled challenges in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Brakes
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL practices before the interview. Be ready to discuss how you've applied these principles in past roles, especially in managing major incidents. This will show that you understand the framework and can effectively lead teams during critical situations.
✨Showcase Your Analytical Skills
Prepare examples of how you've used your analytical skills to resolve incidents or improve service availability. Think about specific scenarios where your analysis led to successful outcomes. This will demonstrate your problem-solving abilities and your value to the company.
✨Practice Your French Communication
Since this role requires fluency in French, practice speaking about your experiences and skills in French. You might be asked to conduct part of the interview in French, so being comfortable with technical terms and incident management vocabulary will give you an edge.
✨Understand the Company Culture
Research the food service company and its values. Understanding their culture will help you tailor your responses to align with what they’re looking for. Be prepared to discuss how your personal values and work style fit into their environment, which can set you apart from other candidates.
