At a Glance
- Tasks: Lead and motivate a dynamic team of Lead Generation Executives to achieve sales goals.
- Company: Join Brakes, part of Sysco, a leading foodservice business with a fun culture.
- Benefits: Competitive salary, generous discounts, holiday allowance, and career growth opportunities.
- Other info: Enjoy a vibrant workplace with recognition awards and incentives.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: 2+ years in a team manager role, strong communication, and problem-solving skills.
The predicted salary is between 32926 - 32926 £ per year.
We are currently recruiting a Team Manager to join the Lead Generation team in our Tamworth Contact Centre. As a Brakes Team Manager, you will be responsible for leading and motivating a team of up to 12 Lead Generation Executives. The Team Manager is directly accountable for the recruitment, selection and ongoing performance and development of their team, leading a culture of empowerment where every sales and service opportunity is realised.
We will provide you with all the training and support that you need, and you will be a valuable member of the Team, contributing to the success of our business whilst working with a great team of people and having fun along the way!
Typical responsibilities include:
- Responsible for the direct management and motivation of up to 12 Lead Generation Executives ensuring each individual is fully developed to their maximum potential.
- Support the Operations Manager in delivering the strategic plan for the department, which may include participation in projects as required by the business.
- Support and identify opportunities to improve revenue and customer experience.
- Responsible for sales pipeline prospecting.
- Energise team to fully participate in incentives and process improvements, ensuring they understand clear goals.
- The role will be a mixture of coaching, advisory, co‑ordinating and delivering.
- Explain goals and objectives clearly and deliver important messages to teams.
- KPIs, aligned to our business objectives, will be set for each Team Manager depending on roles (Sales, Care or Account Management) incorporating sales, service, cost, employee engagement, customer satisfaction dimensions.
About You:
- You’ll be a natural people person and problem solver with a real drive to deliver results.
- Minimum 2 years’ experience at team manager or supervisor level, ideally in a contact centre environment managing a sales-based team.
- Results Orientated – Confident, self‑motivated and positive attitude with strong commercial awareness.
- A customer centric approach to business in all dealings with customers, peers, staff and suppliers.
- Ability to proactively give feedback and act on feedback given – Champions a coaching culture.
- Computer literacy, confident user of Microsoft Office applications, Excel, Word, PowerPoint etc.
- Excellent communication, influencing and negotiation skills, both written and verbal.
- Outstanding planning and organisational skills, with an ability to work under pressure and prioritise in a deadline driven environment.
- Role model Brakes values at all times.
- An ability to build and maintain good working relationships at all levels.
- Leads, inspires and promotes confidence within a Team.
- Exceptional customer handling skills and experience with strong problem solving capabilities.
Above all, you will be on a mission to deliver the best solution and best experience to your customers – both internal and external.
A competitive salary, huge discount on all sorts of lovely food and award‑winning products, generous holiday allowance with the option to purchase more, recognition awards and incentives, pension, and real career opportunities – being part of Sysco, the world’s leading foodservice business, opens up a world of possibility. And much more.
There’s a lot on offer, so what are you waiting for?
New Business Prospecting Team Manager in Fazeley employer: Brakes
Brakes is an exceptional employer, offering a vibrant work culture in the heart of Tamworth where team collaboration and personal development are at the forefront. With competitive salaries, generous holiday allowances, and unique benefits like substantial discounts on award-winning products, employees are empowered to thrive both personally and professionally. Joining our Lead Generation team means being part of a supportive environment that values your contributions and fosters growth within the world’s leading foodservice business.
StudySmarter Expert Advice🤫
We think this is how you could land New Business Prospecting Team Manager in Fazeley
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Team Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially focusing on their values. Be ready to share how your experience aligns with their goals and how you can lead a team to success.
✨Tip Number 3
Showcase your leadership skills! During interviews, highlight specific examples of how you've motivated teams and driven results. Use metrics to back up your achievements – numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our awesome team!
We think you need these skills to ace New Business Prospecting Team Manager in Fazeley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Team Manager role. Highlight your experience in managing teams, especially in a contact centre environment, and showcase your results-oriented mindset. We want to see how you've led teams to success!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've motivated teams and improved performance in previous positions. Let us know what makes you tick!
Showcase Your Skills:Don’t forget to highlight your communication and problem-solving skills. We’re looking for someone who can inspire and lead a team, so make sure to mention any relevant experiences that demonstrate these abilities. Be confident!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team. Don’t miss out!
How to prepare for a job interview at Brakes
✨Know Your Team Dynamics
Before the interview, take some time to understand the dynamics of a successful lead generation team. Think about how you would motivate and develop your team of Lead Generation Executives. Be ready to share specific examples of how you've done this in the past.
✨Showcase Your Coaching Skills
Since the role involves coaching and developing others, prepare to discuss your coaching style. Bring examples of how you've empowered team members to achieve their goals and how you handle feedback. This will show that you can foster a culture of growth.
✨Demonstrate Results Orientation
Be prepared to talk about your previous achievements in a sales environment. Highlight specific KPIs you've met or exceeded and how you contributed to revenue growth. This will illustrate your results-oriented mindset and commercial awareness.
✨Communicate Clearly and Confidently
Effective communication is key for this role. Practice articulating your thoughts clearly and confidently. During the interview, ensure you explain your ideas and strategies in a way that resonates with the interviewers, showcasing your influencing skills.
