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- Tasks: Lead a team of Credit Controllers and manage the finance process.
- Company: Join Sysco, a global leader in foodservice with endless career opportunities.
- Benefits: Enjoy flexible hybrid work, competitive salary, generous holidays, and awesome discounts.
- Why this job: Perfect for those who thrive in fast-paced environments and love people management.
- Qualifications: Strong people management skills and experience in credit management or finance required.
- Other info: Work 1-2 days in our Ashford office for team collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
We now have a fantastic opportunity for a Credit Control Team Manager to join the Finance Team, based in Ashford, Kent, on a Full Time, permanent basis. As part of our continuous development and growth strategy, we are offering flexible hybrid working with 1-2 days based in our Kent office for team collaboration and meetings, so you must be with in a commutable distance.
You’ll be responsible for managing a team of up to 7 Credit Controllers, offering daily technical finance support as well line manager duties including HR policy management, coaching and driving the people engagement agenda across the department. As part of the credit control team expect to be overseeing the entire finance process and ensuring that KPIs are achieved, and SLAs are adhered to. A great role for someone who has a strong people management background with experience in either credit management or finance.
Key Accountabilities & Responsibilities:
- Review customer accounts on a regular basis to maintain an appropriate level of credit risk
- Manage collection process of delinquent accounts to maintain credible receivable, including establishing relationships with collection agencies and collection lawyers
- Credit check and manage the opening of new customer accounts
- Manage and direct cash application function
- Resolve disputes with customer base and other departments as they relate to receivable and risk management
- Analyse specific credit applications for terms of sale and credit limits
- Visit customers as needed to establish strong business relationships and limit credit risk
- Effectively work with the sales force to improve credit quality and cash flow
- Work with general managers to maintain credit quality of the individual locations
About you:
You’ll have strong people management skills as well as experience in credit management, accounts payable or a similar finance role, to ensure a clear understanding and running of the end-to-end process across your team. This role will suit someone who thrives in a fast-paced commercial environment and enjoys communicating with people at all levels across the business. This is a key role to ensure customer payments are received on time, client accounts are kept up to date and your team feel supported.
What you’ll receive:
- A competitive salary
- Pension scheme
- Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays
- Huge discounts on all sorts of lovely food and award-winning products through our staff shop
- Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo.
- Recognition awards and Incentives
- Real career opportunities – being part of Sysco, the world’s leading foodservice business, opens up a world of possibility
Credit Control Team Manager employer: Brakes
Contact Detail:
Brakes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Team Manager
✨Tip Number 1
Make sure to highlight your people management skills during the interview. Prepare examples of how you've successfully led teams in the past, especially in finance or credit management roles.
✨Tip Number 2
Familiarize yourself with the company's credit control processes and KPIs. This will show that you're proactive and understand the importance of these metrics in managing a successful team.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the company culture and expectations for the Credit Control Team Manager role, which can help you tailor your approach.
✨Tip Number 4
Prepare to discuss how you would handle specific challenges in credit management, such as dealing with delinquent accounts or improving cash flow. This demonstrates your problem-solving skills and readiness for the role.
We think you need these skills to ace Credit Control Team Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Credit Control Team Manager position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in credit management or finance roles. Provide specific examples of how you've successfully managed teams and improved processes in previous positions.
Showcase People Management Skills: Since strong people management skills are crucial for this role, include examples of how you've coached and developed team members. Mention any HR policy management experience you have to demonstrate your capability in this area.
Tailor Your Cover Letter: Craft a personalized cover letter that reflects your enthusiasm for the role and the company. Address how your background aligns with the company's goals and how you can contribute to their finance team.
How to prepare for a job interview at Brakes
✨Showcase Your People Management Skills
As a Credit Control Team Manager, your ability to lead and engage your team is crucial. Be prepared to discuss your previous experiences in managing teams, how you motivate them, and any specific strategies you've used to enhance team performance.
✨Demonstrate Your Technical Finance Knowledge
Since the role involves overseeing the finance process, make sure to brush up on your credit management and finance knowledge. Be ready to answer questions about KPIs, SLAs, and how you would handle specific financial scenarios.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think of examples where you've resolved disputes or improved cash flow, and be ready to explain your thought process and the outcomes.
✨Highlight Your Communication Skills
This role requires effective communication with various stakeholders. Prepare to discuss how you build relationships with customers, collaborate with sales teams, and manage expectations across departments.
