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For Companies At a Glance
- Tasks: Manage accounts, ensure payments, and provide excellent customer service.
- Company: Join Sysco, a leading foodservice business with a collaborative finance team.
- Benefits: Enjoy flexible hybrid working, competitive salary, and discounts on food and entertainment.
- Why this job: Gain valuable finance experience while working in a fun, inclusive environment.
- Qualifications: No finance experience needed; strong communication and Excel skills are essential.
- Other info: Training provided, with real career opportunities in a fast-paced setting.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
We are currently recruiting a talented and collaborative Credit Control Clerk to join our Finance team in Ashford on a Permanent basis.
Our Finance colleagues are a central hub of knowledge, and as a Credit Controller, you’ll be on hand to support your area of the business in every way possible. You will work to find solutions and ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!
This role is offering flexible hybrid working with 2-3 days based in our Ashford, Kent office for team collaboration and meetings, so you must be with in a commutable distance.
Key Accountabilities & Responsibilities:
- Management of your own portfolio of accounts, ensuring adherence to contractual payment terms and credit limits, mitigating risk and potential bad debts.
- Ensure a culture of effective working relationships, close collaboration and communication is developed and maintained across all finance teams and internal colleagues.
- Provide excellent customer service by developing and maintaining strong working relationships with customers.
- Meeting of period targeted KPI’s using department procedures.
- Receive incoming calls and record all queries promptly and accurately in support of cash collection activity.
- Query management – provide copy invoices, proof of delivery, credit notes, and liaise internally to progress any queries preventing payment that are being handled in any other department.
- Attend internal and external Customer meetings.
- Escalate to Management any internal or payment issues with customers.
- Looking for continuous improvement and identifying best practices and effective business controls which will positively impact business results.
- Other Ad Hoc duties as requested by Team Leader/Manager
About you:
This role requires no previous finance experience as training will be provided. As part of the application process, you will be asked to complete an online psychometric task, which will be sent to you by the recruitment team.
We are however looking for an individual who has the experience of working in a fast-paced environment and has an interest in Finance or Credit Control. This role will require you to work with Microsoft Excel (pivot tablet, v-lookups) so you must be confident using this programme. You’ll also be communicating with external customers and internal colleagues at all levels, so strong communication skills are essential.
What you’ll receive:
- A competitive salary
- Huge discounts on all sorts of lovely food and award-winning products through our staff shop
- Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo.
- Generous holiday allowance, with option to purchase additional holidays
- Recognition awards and Incentives
- Pension scheme
- Real career opportunities – being part of Sysco, the world’s leading foodservice business, opens up a world of possibility
Credit Control Clerk employer: Brakes
Contact Detail:
Brakes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Clerk
✨Tip Number 1
Familiarise yourself with the basics of credit control and finance. Even though no prior experience is required, having a solid understanding of key concepts will help you stand out during interviews and discussions.
✨Tip Number 2
Brush up on your Microsoft Excel skills, particularly with pivot tables and v-lookups. Being confident in these areas will not only help you in the role but also demonstrate your commitment to learning and adapting.
✨Tip Number 3
Prepare to showcase your communication skills. Since you'll be interacting with both customers and internal teams, think of examples from your past experiences where you've successfully resolved issues or built strong relationships.
✨Tip Number 4
Research StudySmarter and our values. Understanding our company culture and how we operate will help you align your answers during the interview and show that you're genuinely interested in being part of our team.
We think you need these skills to ace Credit Control Clerk
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Credit Control Clerk position. Tailor your application to highlight relevant skills and experiences that align with these expectations.
Highlight Relevant Experience: Even if you don't have direct finance experience, emphasise any roles where you've worked in fast-paced environments or dealt with customer service. Mention specific examples that demonstrate your ability to manage relationships and resolve queries effectively.
Showcase Your Skills: Make sure to mention your proficiency in Microsoft Excel, especially with pivot tables and v-lookups. If you have any certifications or courses related to finance or credit control, include those as well to strengthen your application.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you're interested in the role and how you can contribute to the team. Use this opportunity to express your enthusiasm for working in a collaborative environment and your commitment to excellent customer service.
How to prepare for a job interview at Brakes
✨Show Your Communication Skills
As a Credit Control Clerk, strong communication is key. Be prepared to demonstrate your ability to communicate effectively with both internal colleagues and external customers during the interview. Use examples from your past experiences where you successfully resolved issues or built relationships.
✨Familiarise Yourself with Excel
Since the role requires proficiency in Microsoft Excel, brush up on your skills, especially with pivot tables and v-lookups. You might be asked about your experience with these tools, so be ready to discuss how you've used them in previous roles or projects.
✨Understand the Role's Responsibilities
Make sure you thoroughly understand the key accountabilities of the Credit Control Clerk position. Be prepared to discuss how you would manage your own portfolio of accounts and ensure adherence to payment terms. This shows that you are serious about the role and have done your homework.
✨Emphasise Your Adaptability
The job description mentions working in a fast-paced environment. Share examples of how you've adapted to changing situations or handled multiple tasks efficiently. This will highlight your ability to thrive in a dynamic workplace, which is crucial for this role.
