At a Glance
- Tasks: Support sales teams and customers while managing pricing and reporting.
- Company: Join Brakes, the UK's largest foodservice supplier with a vibrant culture.
- Benefits: Competitive salary, career development, and discounts on products and services.
- Other info: Diverse and inclusive workplace where your unique talents are celebrated.
- Why this job: Make a real impact in a fast-paced environment while building strong relationships.
- Qualifications: IT literate, customer-focused, and able to thrive under pressure.
The predicted salary is between 30000 - 40000 £ per year.
We are currently seeking to recruit a Business Operations Co-ordinator to join our highly dedicated Business Operations team in Ashford. This position is a Hybrid working role. You will effectively bridge the gap between the Sales Teams, our Customers and Finance. Looking after a portfolio of Customers, the main areas of support are Price maintenance, Reporting, Customer Facing Buying Lists, including Admin support for a wide range of requests.
A highly professional self-starter, you will already be accustomed to working within a fast-paced environment where the delivery of excellence in service is paramount. Pro-active and self-motivated, you will be highly IT literate, customer-focused, commercially astute and confident in your approach with both internal and external partners.
Key Accountabilities & Responsibilities- Develop and maintain strong relationships, at Sector Manager level & with a portfolio of customers
- Attend customer and business meetings/calls
- Be a primary point of contact on customer and business queries
- Regularly engage with Sector Managers to discuss actions in support of both business and customer activities
- Work pro-actively to improve the customer experience
- Produce regular sales, product, pricing, and delivery reports
- Maintain Pricing, Buying Lists, Product Substitutions & Discounts in line with requests by Sector Manager/customer/supply chain and through bulletins/regular cleansing
- Alignment of internal buying lists with customers/3rd party ordering systems
- Identifying & correct IMS issues for ESI customers
- Update promotional pricing activity
- Order and organise sales and promotional samples
- Provide buddy cover when required
- Work with Sector Manager to set up nominated lines
- Assisting with product recalls, collating allergen information & customer allocations
- Highly IT literate - MS Office (Excel)
- Experience working in a fast moving, pressurised team environment
- Commercial awareness
- Customer focused
- Good team player
- Effective communicator
- Able to prioritise workloads and work well under pressure
- Attention to detail
At Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.
Brakes is built on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing!
Business Operations Co Ordinator in Ashford employer: Brakes
Brakes is an exceptional employer that values diversity and inclusion, fostering a culture where every employee can thrive and contribute to our shared success. Located in Ashford, this hybrid role offers competitive salaries, excellent career development opportunities, and a supportive work environment that prioritises employee well-being and professional growth. Join us in delivering high-quality food services while being part of a dedicated team that celebrates unique talents and encourages collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Business Operations Co Ordinator in Ashford
✨Tip Number 1
Network like a pro! Reach out to current employees at Brakes on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for those interviews! Research common questions for Business Operations roles and practice your answers. We want you to showcase your customer focus and IT skills confidently.
✨Tip Number 3
Show off your personality! Brakes values who you are, so don’t be afraid to let your unique traits shine through during interviews. Be genuine and let them see how you can contribute to their culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for us to connect.
We think you need these skills to ace Business Operations Co Ordinator in Ashford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Business Operations Coordinator role. Highlight your IT literacy, customer focus, and any experience in fast-paced environments to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for this position. Share specific examples of how you've developed strong relationships and improved customer experiences in previous roles.
Showcase Your Communication Skills:As a key point of contact, effective communication is crucial. In your application, demonstrate your ability to communicate clearly and effectively, both in writing and verbally.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Brakes
✨Know Your Stuff
Before the interview, make sure you understand the role of a Business Operations Coordinator. Familiarise yourself with key responsibilities like price maintenance and customer engagement. This will help you speak confidently about how your skills align with what they need.
✨Showcase Your IT Skills
Since being highly IT literate is crucial for this role, be prepared to discuss your experience with MS Office, especially Excel. You might even want to mention specific projects where you've used these tools to improve processes or reports.
✨Demonstrate Customer Focus
Think of examples from your past work where you went above and beyond for customers. Highlighting your customer-centric approach will resonate well, as this role involves maintaining strong relationships with both customers and internal teams.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture and how they define success in this role. This shows you're genuinely interested and helps you assess if it's the right fit for you too.
