At a Glance
- Tasks: Manage customer accounts, drive sales growth, and build strong relationships.
- Company: Join Brakes UK, part of Sysco, the leading foodservice business.
- Benefits: Enjoy a competitive salary, discounts on food, generous holidays, and recognition awards.
- Other info: Remote work options available; apply now to seize this exciting opportunity!
- Why this job: Kickstart your career with real opportunities for growth and development.
- Qualifications: Sales experience, excellent communication skills, and a proactive approach are essential.
The predicted salary is between 28835 - 40000 £ per year.
Job Description
Account Manager - Tamworth
£29,902 basic,plus up to £2,000 Bonus per quarter with opportunity to earn annual bonus. OTE £35,000- £40,000
We are currently recruiting a talented and results driven Account Manager to join our busy contact centre team.Brakes UK are looking to recruit an Account Manager to look after a portfolio of customers. If you have the sales ability,as well as a strong relationship building background - this could be the perfect step for you to start your career with Brakes - developing into a field sales rep and onwards...
Key Responsibilities
As an Account Manager, you will be responsible for the retention, growth, reactivation and development of a group of customers within a given independent region.
- Develop profitable sales growth across existing customer base by:
- Develop sound understanding of customer map of the world
- Understanding competitor activity and market insights
- Proactively managing customer retention and reducing churn
- Growing share of wallet and building a pipeline across product categories
- Up to date product and service knowledge
- Proactively identify new business opportunities and work collaboratively with ASM and BDM to convert and onboard them
- Utilise data and insight in order to develop proactive approach to reactivation of lapsed customers
- Actively manage risk within the customer base, including lost sales and credit exposure
- Develop account plans and contact strategy in order to maximise customer contact and foster and maintain robust customer relationships that grow profitable sales.
- Commercially aware in order to actively interrogate, interpret and act upon various data sources including:
- Sales/Margin reporting
- Churn reports and dashboards
- Up traders/Down traders data
- Price, cost and margin detail
- Sales tools and promotional activity
What you’ll get
- A competitive salary
- Huge discount on all sorts of lovely food and award-winning products
- Generous holiday allowance, with option to purchase more
- Recognition awards and Incentives
- Pension
- Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility
- And much more….
Required skills and competencies
- Previous experience in a structured sales or telesales environment
- Results Orientated, successfully delivering against targets in a competitive marketplace
- Proven ability to work in a KPI focused, target driven environment
- Excellent communication skills both verbal and written
- Outstanding active listening skills with an ability to engage and influence customers and stakeholders at all levels.
- First class negotiating skills with strong commercial awareness
- Ability to work under pressure with a sense of urgency to work in a deadline driven environment
- Proactive approach with proven ability to manage multiple and changing priorities
- Confident user of Microsoft Office applications, excel, PowerPoint, word etc.
- Strong planning and organisation skills.
- Self-motivated with the ability to operate effectively both individually and as part of a team.
Additional Information
At Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.
Brakes
Built on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing!
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Account Manager in Tamworth employer: Brakes
Brakes is an exceptional employer, offering a vibrant work culture that prioritises employee development and empowerment. Located in Tamworth, our Contact Centre provides a supportive environment where you can thrive as an Account Manager Team Manager, with access to comprehensive training, competitive bonuses, and generous discounts on our award-winning products. Join us to be part of a dynamic team that values your contributions and fosters real career growth within the world’s leading foodservice business.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Tamworth
✨Tip Number 1
Familiarise yourself with the foodservice industry and Brakes UK specifically. Understanding their products, services, and market position will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Prepare to discuss your previous sales experiences in detail. Be ready to share specific examples of how you've successfully managed customer relationships and met targets in a competitive environment.
✨Tip Number 3
Showcase your ability to analyse data and use insights to drive sales strategies. Be prepared to discuss how you've used data in past roles to identify opportunities and improve customer retention.
✨Tip Number 4
Demonstrate your communication and negotiation skills through role-play scenarios or mock interviews. This will help you convey your ability to influence stakeholders and build strong customer relationships effectively.
We think you need these skills to ace Account Manager in Tamworth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in sales or account management. Use specific examples that demonstrate your ability to meet targets and build relationships, as these are key for the Account Manager role.
Craft a Compelling Cover Letter:Write a cover letter that showcases your understanding of the company and the role. Mention how your skills align with their requirements, particularly your experience in managing customer relationships and driving sales growth.
Highlight Relevant Skills:In your application, emphasise skills such as communication, negotiation, and data analysis. These are crucial for the role and will help you stand out as a candidate who can thrive in a KPI-focused environment.
Show Enthusiasm for the Role:Express your excitement about the opportunity to work with Brakes UK. Mention your interest in the foodservice industry and how you see yourself contributing to their success as an Account Manager.
How to prepare for a job interview at Brakes
✨Know Your Numbers
As an Account Manager, you'll need to demonstrate your understanding of sales metrics and KPIs. Be prepared to discuss how you've met or exceeded targets in previous roles, and bring examples of how you used data to drive decisions.
✨Build Rapport
Relationship building is key in this role. During the interview, focus on showcasing your communication skills and ability to engage with customers. Share stories that highlight your experience in developing strong relationships and managing customer expectations.
✨Understand the Market
Research Brakes UK and their competitors before the interview. Show that you have a grasp of the foodservice industry and can discuss market trends. This will demonstrate your proactive approach and commercial awareness, which are crucial for the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle challenges. Prepare examples of how you've managed customer retention, dealt with churn, or identified new business opportunities in past roles to illustrate your capabilities.
