At a Glance
- Tasks: Build strong customer relationships and drive sales through various communication channels.
- Company: Join Sysco, the world’s leading foodservice business with a vibrant culture.
- Benefits: Competitive salary, monthly bonuses, generous holiday allowance, and discounts on delicious food.
- Other info: Exciting career growth opportunities in a dynamic work environment.
- Why this job: Make an impact by delivering amazing customer experiences and hitting sales targets.
- Qualifications: Telesales or contact centre experience preferred; strong organisational skills required.
The predicted salary is between 23000 - 31000 £ per year.
Full Time | Competitive Salary + Benefits
Do you thrive on building relationships, driving sales, and delivering exceptional customer experiences?
We're looking for a passionate and ambitious Account Executive to become the trusted point of contact for a portfolio of valued customers. If you enjoy combining sales success with outstanding customer care, this could be the perfect opportunity for you.
We currently have fulltime shifts available, 37.5 hours per week. Working 5 days out of 7, we can discuss the shift patterns with you at interview. The hours will be somewhere inside our opening times of 7.30am and 6pm.
What You'll Be Doing
- Drive profitable sales growth through proactive inbound and outbound customer engagement.
- Build long-term customer relationships, becoming a trusted advisor who understands each customer's unique needs.
- Identify new business opportunities, grow share of wallet, and collaborate with Field Sales teams to maximise revenue.
- Add value to every interaction by promoting seasonal campaigns, product offers, and tailored solutions.
- Increase customer loyalty and retention through proactive account management and relationship building.
- Take ownership of customer issues and complaints, ensuring swift resolution and a world-class customer experience.
- Maintain accurate customer records and insights using Salesforce CRM and internal business systems.
About you
- Experience in sales, telesales, account management, or customer service.
- A results-driven mindset with a proven track record of achieving targets and KPIs.
- Excellent communication, negotiation, and relationship-building skills.
- Strong organisational skills and the ability to manage multiple priorities.
- Confidence using CRM systems and Microsoft Office applications.
- A proactive, self-motivated team player who thrives in a fast-paced environment.
Account Executive employer: Brakes
Brakes is an exceptional employer, offering a vibrant work culture that prioritises employee development and empowerment. Located in Tamworth, our Contact Centre provides a supportive environment where you can thrive as an Account Manager Team Manager, with access to comprehensive training, competitive bonuses, and generous discounts on our award-winning products. Join us to be part of a dynamic team that values your contributions and fosters real career growth within the world’s leading foodservice business.
StudySmarter Expert Advice🤫
We think this is how you could land Account Executive
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Whether it's over the phone or in person, be ready to talk about your experience and how it aligns with the role. We want to hear how you can bring your people skills to the table and drive those sales!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Account Executive
Some tips for your application 🫡
Show Your People Skills:Since this role is all about building relationships, make sure to highlight your people skills in your application. Share examples of how you've successfully interacted with customers or clients in the past.
Tailor Your CV:Don’t just send out the same CV for every job. Tailor it to match the Account Executive role by emphasising your relevant experience, especially in telesales or contact centres. We want to see how you fit into our team!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at Brakes
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss how you’ve handled customer queries in the past and how you can create a great experience for clients. Think of specific examples that showcase your ability to nurture relationships.
✨Familiarise Yourself with CRM Systems
Since the role involves using a CRM system, it’s a good idea to have a basic understanding of how these systems work. If you’ve used one before, be prepared to talk about your experience. If not, do a bit of research to show your willingness to learn.
✨Prepare for Target-Driven Questions
Expect questions about how you handle targets and pressure. Think of times when you successfully met or exceeded sales goals. This will demonstrate your ability to thrive in a target-driven environment, which is key for this role.
✨Show Off Your Organisational Skills
The job requires managing multiple tasks at once, so be ready to discuss how you prioritise your workload. Share examples of how you’ve juggled different responsibilities effectively, especially in a fast-paced setting.
