At a Glance
- Tasks: Lead a team to resolve delivery issues and enhance service performance.
- Company: Brakes UK, a dynamic player in the distribution sector.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Other info: Join a collaborative team focused on continuous improvement and performance.
- Why this job: Make a real impact by improving customer satisfaction in a fast-paced environment.
- Qualifications: Experience in customer service management and strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
Brakes UK in Tamworth is seeking a Customer Service Manager to lead a team in resolving delivery issues and improving service performance.
This high-impact leadership role involves collaboration across various teams and managing stakeholder expectations.
You will identify root causes using data and insights while ensuring customer satisfaction within a fast-paced distribution network.
With a focus on coaching the team, you’ll play a vital role in driving performance and continuous improvement.
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We think you need these skills to ace Distribution Customer Service Manager – Hybrid Leader in Tamworth
Leadership Skills
Customer Service Management
Team Coaching
Stakeholder Management
Data Analysis
Problem-Solving Skills
Performance Improvement
