Quality Control Assistant

Brakes are currently recruiting for a Quality Control Assistant to join the team on site in Hemel Hempstead, on a Full Time Permanent basis.

In this role you will carry out QC Assessments of products to ensure Quality Vs Specification and reject when out of spec. You will monitor a range of products which could include fresh produce, fresh meat, chilled, frozen and ambient products to ensure consistent customer quality delivered. As a Quality Control Assistant, you liaise and report the findings to the Sysco GB Technical Teams as well as supporting any requests made by them.

Key Accountabilities

• Carryout product assessments against specifications and conduct store walks.
• Analyse Customer complaint data (linking with NDCs QCs)
• Liaise with category TMs and suppliers re specification and product standards and carry out any requests from them including the weekly surveillance photographs.
• Ad hoc reporting or assessment, based on Company need; for all products including fresh produce and meat (Spot check any agreed high-risk customers; new / onboarding and those picked up directly with sales colleagues).
• Admin of rejection and QC Hold process to business and suppliers.
• If involved in produce, monitor and assess quality of produce daily, including compliance to specification and stock rotation, monitoring products stocked and the quality of inbound produce.
• Carry out follow up assessments where appropriate on next batches.
• Monitor and assess stock for the regional depots.
• Housekeeping of the QC facility and monitoring of equipment.
• Support any training given at the depot in ensuring the above.
• To work with NDC QCs, TMs, FD Tech, and the depot Management team.
• Ad hoc requests to support Technical Function at depot as requested by Supervisor / Manager.

You

Essential to your success is experience in food operations or working with food, along with basic proficiency in Microsoft Office applications such as Excel, PowerPoint, and Word. A background in the food industry would be advantageous. You are customer-centric, always putting both internal and external customers first, with a genuine passion for food and a people-oriented approach. Driven by performance, you consistently aim to deliver excellent results. You communicate effectively and professionally, whether by phone or email, and are self-motivated with the ability to work autonomously. Your tenacity and flexibility help you adapt to changing demands and challenges.

Benefits

• Early Access to Your Earnings: Use our dedicated Wage Stream app to access your earned salary whenever you need it, helping you manage your finances with ease and confidence.
• Flexible Time Off: Take advantage of the option to purchase additional annual leave.
• Comprehensive Wellbeing & Health Support: Benefit from our Employee Assistance Programme, offering confidential mental health support, 24/7 GP appointments, physiotherapy, flu vaccinations, eye tests and a wide range of health services for you and your family.
• Competitive Pension Scheme: Secure your future with our robust pension plan designed to help you plan long term.
• Life Assurance: Peace of mind with life assurance coverage designed to protect you and your loved ones.
• Exclusive Discounts: Enjoy access to Sysco Perks, where you’ll find discounts on everything from gym memberships to your weekly grocery shop.
• Special Sysco Product Discounts: Get the chance to purchase our food products at significantly reduced prices.
• Free Mortgage Advice: Navigate the property market with confidence thanks to complimentary expert mortgage guidance.
• Enhanced Family-Friendly Leave: Our policies support you through important life moments, offering greater flexibility and care for you and your family.