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- Tasks: Lead and motivate a team of New Business Development Managers to achieve sales goals.
- Company: Join Brakes UK, part of Sysco, a leading foodservice business.
- Benefits: Enjoy discounts on delicious food, generous holidays, and recognition awards.
- Why this job: Make a real impact by empowering your team and enhancing customer experiences.
- Qualifications: Experience in team management, excellent communication, and a customer-centric approach.
- Other info: Great career growth opportunities in a dynamic contact centre environment.
The predicted salary is between 36000 - 60000 £ per year.
Desk Based Business Development Team Manager
Join to apply for the Desk Based Business Development Team Manager role at Brakes UK
We are currently recruiting a for an Office based Team Manager to join the Desk Based New Business BDM team in our Tamworth Contact Centre.
As a Brakes Team Manager you\’ll be responsible for leading and motivating a team of New Business Development Managers.
You will be directly accountable for the recruitment, selection and ongoing performance and development of your team, leading a culture of empowerment where every sale and service opportunity is realised.
You will be the key communication link between advisors and the wider business, ensuring effective communication across their team.
What you\’ll be doing:
- Responsible for the direct management and motivation of between 8 – 12 Desk Based BDM’s, ensuring everyone is fully developed to their maximum potential.
- Support the Inside Sales Manager in delivering the strategic plan for the department, this may include participation in projects as required by the business.
- Support, identify and manage pipeline opportunities effectively to improve revenue and customer experience.
- Energise team to fully participate in incentives and process improvements and ensuring they understand clear goals.
- The role will be a mixture of strategic planning, coaching, facilitating training and delivering upon periodic KPI metrics.
What we are looking for:
- Proven experience at team manager or supervisor level, ideally in a contact centre and have a proven track record of on-boarding new business activity.
- Confident, self-motivated, positive attitude with a strong commercial acumen
- A customer centric approach to business in all dealing with customers, peers, staff and suppliers
- Excellent communication, influencing and negotiation skills, both written and verbal
- Outstanding planning and organisational skills, with an ability to work under pressure and prioritise in a deadline driven environment
Above all you will be on a mission to deliver the best solution and best experience to your customers – both internal and external.
You will get;
- Huge discount on all sorts of lovely food and award-winning products
- Generous holiday allowance, with option to purchase more
- Recognition awards and Incentives
- Pension
- Real career opportunities – being part of Sysco, the world’s leading foodservice business, opens up a world of possibility
- And much more….
Must be commutable to our Tamworth contact centre.
Brakes UK is an equal opportunities employer.
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Desk Based Business Development Team Manager employer: Brakes UK
Contact Detail:
Brakes UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desk Based Business Development Team Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at Brakes UK on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Desk Based Business Development Team Manager role.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and business development. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your achievements.
✨Tip Number 3
Showcase your leadership style! During interviews, share specific examples of how you've motivated teams in the past. Highlight your ability to empower others and drive results, as this aligns perfectly with what Brakes UK is looking for.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Desk Based Business Development Team Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Desk Based Business Development Team Manager role. Highlight your experience in managing teams and driving new business, as this will show us you’re the right fit for our culture of empowerment.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your leadership style and how you’ve motivated teams in the past. We want to see your personality come through, so don’t hold back!
Showcase Your Achievements: When detailing your previous roles, focus on specific achievements that demonstrate your ability to drive performance and improve customer experiences. Numbers speak volumes, so include metrics where possible!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Brakes UK
✨Know Your Team Management Skills
Make sure to highlight your experience in managing teams, especially in a contact centre environment. Prepare specific examples of how you've motivated and developed team members, as this will resonate well with the interviewers.
✨Showcase Your Customer-Centric Approach
Be ready to discuss how you prioritise customer experience in your previous roles. Think of instances where you improved customer satisfaction or resolved issues effectively, as this aligns perfectly with what they’re looking for.
✨Demonstrate Strategic Thinking
Prepare to talk about your experience with strategic planning and how you've contributed to achieving KPIs in past roles. Bring examples of projects you've led that improved revenue or team performance to the table.
✨Communicate Effectively
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Consider how you can influence and negotiate effectively, and be prepared to demonstrate these skills during the interview.
