Customer Experience Lead & Coaching Specialist

Customer Experience Lead & Coaching Specialist

Full-Time No working from home possible
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Brakes UK in Ewloe is seeking a Senior Advisor to join our busy contact centre. You will deliver excellent customer service, provide guidance to Advisors, and help maintain the company’s reputation by resolving escalated issues with timely, relevant solutions.

The role supports Team Managers, involves training and buddying, and requires hands-on leadership in a fast-paced environment. You’ll promote a collaborative, inclusive team culture while driving continuous improvement.

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Contact Details:

Brakes UK Recruitment Team