Senior Business Analyst in Ashford

Sysco GB (whose UK operating companies include Brakes, Fresh Direct, KFF & Medina) are recruiting for a Senior Business Analyst to join the Technology team on a fixed term, full‑time basis, reporting into the Project Manager. This role is offering a hybrid working contract, available in one of three locations: Ashford, Kent, Hemel Hempstead, Hertfordshire.

As the Senior Business Analyst you will be a strong communicator, the successful candidate will function as a liaison between business stakeholders and technical teams to ensure the successful delivery of IT solutions. This role will involve analysing and understanding business needs, translating them into technical requirements and documenting test scenarios, scripts, and user outcomes. This role will be the consistent thread throughout the lifecycle of change, utilising strong analytical skill set to take business requirements through to successful delivery of a technical solution into the BAU teams.

Whilst not responsible for direct reports, there is an expectation of this role to help drive the community of Business Analysts that sit across the functional teams with best practice tools, techniques, and methodologies. This role is offering a contract that may require travel commitment to our sites across Europe and as such a good degree of self‑motivation and flexibility is required. The role will reside within the Supply Chain & Merchandising Technology function; however, may be required to spend time with business stakeholders on site across Europe as projects require, or work across other functional pillars as deemed necessary.

Key Accountabilities & Responsibilities:

• Responsible for gathering, documenting and interpreting business needs into succinct and concise functional and non‑functional requirements
• Responsible for documenting test scenarios, scripts and user outcomes
• Key role in communicating between the business and BT acting as a translator where necessary
• Ability to document and understand high‑level conceptual and contextual design and specifications
• Planning and managing small scale change where needed
• This role will often provide the consistent thread throughout the lifecycle of small – medium change, utilising your strong analytical skill set to take business requirements through to support
• The role will reside within the Supply Chain & Merchandising function however, a large portion of your time will be spent with your business stakeholders
• Work horizontally with other business analysts to prioritise and collaborate where necessary
• Deliver to internal processes to deliver business needs end to end
• Ensure personal knowledge and exposure to business change opportunities remains up to date, appropriate and relevant

About you:

To be successful in this role you must have the ability to build strong and long‑lasting relationships with stakeholders through positive and proactive engagement and have the ability to ask insightful questions to extract details required from stakeholders. You will possess a high level of attention to detail and be organised with the ability to present and document information based on the needs of the project. You’ll have an analytical and inquisitive mindset and think tactically and strategically presenting options to solve problems. You must also have the ability to support projects in surfacing risks / issues early and suggest mitigation options to resolve. Experience of requirements gathering through direct interaction with business users or in a workshop environment and ability to prioritise e.g. MOSCOW.

Benefits:

• Car/ Travel Allowance: £5500 per annum
• Private Medical: Single Cover
• Early Access to Your Earnings: Use our dedicated Wage Stream app to access your earned salary whenever you need it, helping you manage your finances with ease and confidence.
• Flexible Time Off: Take advantage of the option to purchase additional annual leave.
• Comprehensive Wellbeing & Health Support: Benefit from the Employee Assistance Programme, offering confidential mental health support, 24/7 GP appointments, physiotherapy, flu vaccinations, eye tests and a wide range of health services for you and your family.
• Competitive Pension Scheme: Secure your future with our robust pension plan designed to help you plan long term.
• Life Assurance: Peace of mind with life assurance coverage designed to protect you and your loved ones.
• Exclusive Discounts: Enjoy access to Sysco Perks, where you’ll find discounts on everything from gym memberships to your weekly grocery shop.
• Special Sysco Product Discounts: Get the chance to purchase our food products at significantly reduced prices.
• Free Mortgage Advice: Navigate the property market with confidence thanks to complimentary expert mortgage guidance.
• Enhanced Family-Friendly Leave: Our policies support you through important life moments, offering greater flexibility and care for you and your family.