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- Tasks: Provide top-notch support to users and troubleshoot IT incidents.
- Company: Brakes Group, a diverse and inclusive workplace in Burtonwood.
- Benefits: Full-time role with a supportive culture and career growth.
- Other info: Opportunity to work in a collaborative environment with a focus on diversity.
- Why this job: Join a dynamic team and make a difference in IT support.
- Qualifications: Fluency in English and Swedish, plus IT support experience.
The predicted salary is between 30000 - 40000 £ per year.
Brakes Group is looking for a Service Desk Analyst fluent in English and Swedish to join their team in Burtonwood, UK. This full-time, permanent position involves providing level 1 support to Sysco users, troubleshooting incidents, and maintaining service documentation.
Responsibilities include:
- Addressing service requests
- Meeting performance metrics
- Creating knowledge articles
Candidates should have experience in IT support and familiarity with ServiceNow. The job offers an inclusive culture focused on diversity and support for all employees.
Remote Swedish-English Service Desk Analyst in Burtonwood employer: Brakes Group
Contact Detail:
Brakes Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Swedish-English Service Desk Analyst in Burtonwood
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Brakes Group on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your IT support skills. Think about common issues you’ve solved and how you can showcase your troubleshooting prowess in Swedish and English.
✨Tip Number 3
Don’t forget to highlight your experience with ServiceNow! Be ready to discuss how you’ve used it in past roles, as it’s a key part of the job description.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Remote Swedish-English Service Desk Analyst in Burtonwood
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support and familiarity with ServiceNow. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Service Desk Analyst position and how your language skills in English and Swedish will benefit our team.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've successfully troubleshot incidents in the past. We love seeing candidates who can think on their feet and resolve issues efficiently!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Brakes Group
✨Brush Up on Your IT Support Skills
Make sure you're well-versed in the basics of IT support, especially if you've got experience with ServiceNow. Review common troubleshooting techniques and be ready to discuss specific incidents you've resolved in the past.
✨Show Off Your Language Skills
Since this role requires fluency in both Swedish and English, practice switching between the two languages. Be prepared to answer questions in both languages during the interview to demonstrate your proficiency.
✨Familiarise Yourself with the Company Culture
Brakes Group values diversity and inclusivity, so do a bit of research on their culture. Think about how your own values align with theirs and be ready to share examples of how you’ve contributed to an inclusive environment in previous roles.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, performance metrics, and opportunities for growth within the company. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.