Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the Service Desk team, enhance customer support, and collaborate with IT.
- Company: A leading food service company that values diversity and teamwork.
- Benefits: Hybrid work model, supportive culture, and opportunities for personal growth.
- Why this job: Shape an inclusive work environment while leading a dynamic team.
- Qualifications: Extensive service desk experience and strong leadership skills.
- Other info: Join a company that celebrates everyone's contributions.
The predicted salary is between 36000 - 60000 £ per year.
A leading food service company is seeking a Team Lead for their Service Desk function in London. This hybrid role involves overseeing daily operations, enhancing customer support, and collaborating with the IT team.
The ideal candidate should have extensive service desk experience, strong leadership skills, and excellent communication abilities.
The company values diversity and offers a supportive culture where everyone's contributions are celebrated and encouraged. Join us to help shape an inclusive work environment.
Service Desk Team Lead - Europe (Hybrid, London) employer: Brakes Food Shop
Contact Detail:
Brakes Food Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Team Lead - Europe (Hybrid, London)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Since they celebrate diversity, think about how your unique experiences can contribute to their inclusive environment.
✨Tip Number 3
Show off your leadership skills during the interview! Share specific examples of how you've successfully led teams or improved processes in previous roles. We want to see how you can enhance customer support!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Service Desk Team Lead - Europe (Hybrid, London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your service desk experience and leadership skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can enhance customer support. Let us know what makes you the perfect fit for our team.
Showcase Your Communication Skills: Since excellent communication is key for this position, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Brakes Food Shop
✨Know Your Stuff
Make sure you brush up on your service desk experience. Be ready to discuss specific scenarios where you've led a team or improved customer support. This will show that you understand the role and can bring valuable insights.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Think about challenges you've faced and how you motivated your team to overcome them. This will demonstrate your leadership abilities and fit for the role.
✨Communicate Clearly
Since excellent communication is key, practice articulating your thoughts clearly and concisely. You might want to do a mock interview with a friend to get comfortable discussing your experiences and answering questions.
✨Embrace Diversity
Familiarise yourself with the company's values around diversity and inclusion. Be prepared to share your thoughts on how you can contribute to a supportive culture. This shows that you align with their mission and are ready to be an active part of their team.
