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For Companies At a Glance
- Tasks: Provide top-notch customer service and support sales while processing orders.
- Company: Brakes Food Shop, a part of Sysco, known for its supportive work culture.
- Benefits: Enjoy discounts on food products and opportunities for career growth.
- Other info: 12-month maternity cover with potential for long-term opportunities.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Previous customer service experience and strong problem-solving skills required.
The predicted salary is between 10 - 12 £ per hour.
Brakes Food Shop in Newport is seeking a Part Time Customer Service Advisor for a 12-month maternity cover. The successful candidate will provide excellent customer service, process orders, and support sales executives. Achieving KPIs and maintaining customer relationships is crucial.
Previous experience in a customer service environment is expected, alongside strong attention to detail and problem-solving skills.
Enjoy a discount on food products and opportunities for career advancement within Sysco.
Locations
Part-Time Customer Support Advisor — 12-Month Cover in Newport, Wales employer: Brakes Food Shop
Contact Detail:
Brakes Food Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer Support Advisor — 12-Month Cover in Newport, Wales
✨Tip Number 1
Make sure you know the company inside out! Research Brakes Food Shop and understand their values, products, and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your problem-solving skills! Think of examples from your past experiences where you've successfully handled customer issues. Being able to demonstrate this will set you apart as a candidate who can maintain those all-important customer relationships.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn to get insights about the company culture and what they look for in a Customer Support Advisor. Plus, it could lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Part-Time Customer Support Advisor — 12-Month Cover in Newport, Wales
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience in customer service. We want to see how you've handled customer queries and resolved issues, so share specific examples that showcase your problem-solving skills.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand what we’re looking for and can demonstrate how they fit the role.
Be Detail-Oriented: Attention to detail is key in this role. Double-check your application for any typos or errors before hitting send. A polished application shows us you care about the little things, which is super important in customer service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at Brakes Food Shop!
How to prepare for a job interview at Brakes Food Shop
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you've handled difficult customers in the past and what strategies you used to resolve their issues. This will show that you understand the importance of maintaining strong customer relationships.
✨Familiarise Yourself with Brakes Food Shop
Do a bit of research on Brakes Food Shop and its products. Knowing about their offerings and values will help you tailor your answers and demonstrate your genuine interest in the role. Plus, it’ll give you a chance to ask insightful questions during the interview.
✨Highlight Your Attention to Detail
Since attention to detail is crucial for this role, prepare examples that showcase your ability to spot errors or improve processes. Whether it's processing orders accurately or ensuring customer satisfaction, having specific instances ready will make your case stronger.
✨Showcase Your Problem-Solving Skills
Think of a few scenarios where you successfully solved a problem in a customer service setting. Be ready to explain your thought process and the steps you took to reach a solution. This will illustrate your capability to handle challenges effectively, which is key for this position.