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For Companies At a Glance
- Tasks: Lead the Service Desk team, enhance customer support, and collaborate with IT.
- Company: A leading food service company that values diversity and teamwork.
- Benefits: Hybrid work model, supportive culture, and opportunities for personal growth.
- Why this job: Shape an inclusive work environment while leading a dynamic team.
- Qualifications: Extensive service desk experience and strong leadership skills.
- Other info: Join a company that celebrates everyone's contributions.
The predicted salary is between 36000 - 60000 £ per year.
A leading food service company is seeking a Team Lead for their Service Desk function in London. This hybrid role involves overseeing daily operations, enhancing customer support, and collaborating with the IT team.
The ideal candidate should have extensive service desk experience, strong leadership skills, and excellent communication abilities.
The company values diversity and offers a supportive culture where everyone's contributions are celebrated and encouraged. Join us to help shape an inclusive work environment.
Service Desk Team Lead - Europe (Hybrid, London) employer: Brakes Food Shop
Contact Detail:
Brakes Food Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Team Lead - Europe (Hybrid, London)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Service Desk Team Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to leadership and customer support. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your experience! When you get the chance to chat with potential employers, highlight your extensive service desk experience and how you've enhanced customer support in previous roles. Make it clear that you’re ready to lead and inspire a team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and eager to join our diverse and supportive culture.
We think you need these skills to ace Service Desk Team Lead - Europe (Hybrid, London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your service desk experience and leadership skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can enhance customer support. Let us know what makes you the perfect fit for our team.
Showcase Your Communication Skills: Since excellent communication is key for this position, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Brakes Food Shop
✨Know Your Stuff
Make sure you brush up on your service desk experience. Be ready to discuss specific scenarios where you've led a team or improved customer support. This shows you understand the role and can bring valuable insights.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership abilities. Think about times when you motivated your team or resolved conflicts. This will demonstrate your capability to lead effectively in a hybrid environment.
✨Communicate Clearly
Since excellent communication is key, practice articulating your thoughts clearly. You might want to do mock interviews with friends or family to refine your delivery and ensure you come across as confident and articulate.
✨Embrace Diversity
Familiarise yourself with the company's values around diversity and inclusion. Be prepared to discuss how you can contribute to a supportive culture and celebrate everyone's contributions, which aligns with their mission.
