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- Tasks: Support the transport team by managing records and resolving customer queries.
- Company: Join a diverse and inclusive team at KFF Aylesford.
- Benefits: Early salary access, health services, discounts, and subsidised canteen.
- Why this job: Be part of a supportive environment where your unique talents are celebrated.
- Qualifications: Excellent communication skills and customer service experience preferred.
- Other info: Flexible part-time hours with opportunities for personal growth.
Working any 5 out of 7 days (primarily Monday – Friday)1pm to 6pm
KFF Aylesford
Part time opportunity within the Transport team, to join us as a Distribution Administrator for our KFF site in Aylesford. You will be required to liaise with the wider team, managers, and multiple departments to ensure solutions are delivered both effectively and efficiently.
Reporting to the Transport Supervisor’s, you will de-brief drivers and measure delivery performance to ensure the smooth running of our entire transport operation. You will help manage and maintain both paper and digital records. As Distribution Administrator you will help answer incoming calls and emails for customers and drivers. Responding to any customer queries and complaints and help find a resolution. You will investigate and process all credits with returning drivers.
You’ll be a forward-thinking individual, able to adapt to change with a view to drive customer experience and level of service. You’ll be expected to be on site during critical operational hours working any 5 out of 7 days.
To join us as the Distribution Administrator, you will be an excellent communicator, previous customer service experience would be beneficial. It would be of an advantage to possess strong IT knowledge in particular Microsoft Outlook, Excel, SAP, Chorus. We can train you on all you need to know to be a success if you have the right attitude and approach to get the job done.
You would have access to the following benefits:
- Wagestream – Access to an app that gives you early access to your earned salary and supports financial wellbeing
- The option to purchase additional annual leave
- Help at Hand – Access to 24/7 GP appointments, physiotherapy and a range of health and wellbeing services for you and your family
- Life assurance
- Access to Sysco Perks offering discounts across a wide range of products and services – from gym membership to your weekly supermarket shop
- The ability to purchase our products at hugely discounted prices
- Heavily subsidised colleague canteen
To enjoy the rewards of joining our supportive team, apply now
Additional Information
At kff everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at kff and we recognise that kff can only thrive when everyone feels they belong. We\’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.
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Distribution Administrator employer: Brakes Food Shop
Contact Detail:
Brakes Food Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Distribution Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at KFF. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and transport operations. We want you to show off your communication skills and problem-solving abilities!
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to speak with the team, let them know why you’re excited about being a Distribution Administrator and how you can contribute to their success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team!
We think you need these skills to ace Distribution Administrator
Some tips for your application 🫡
Show Off Your Communication Skills: As a Distribution Administrator, you'll need to communicate effectively with various teams. Make sure your application highlights your communication skills and any relevant customer service experience you've got.
Tailor Your Application: We want to see how you fit into our team! Customise your CV and cover letter to reflect the job description. Mention your IT skills, especially with Microsoft Outlook and Excel, as these are key for the role.
Be Yourself: At StudySmarter, we value who you are beyond your CV. Don’t hesitate to share your personality in your application. We’re looking for forward-thinking individuals who can adapt and drive customer experience!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can support you throughout the process!
How to prepare for a job interview at Brakes Food Shop
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Distribution Administrator role. Familiarise yourself with the key responsibilities like liaising with teams, managing records, and handling customer queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
As an excellent communicator, you'll need to showcase this during your interview. Practice articulating your thoughts clearly and confidently. Think of examples from your past experiences where you've effectively resolved customer issues or collaborated with a team, as these will highlight your suitability for the role.
✨Brush Up on Your IT Skills
Since strong IT knowledge is essential, especially in Microsoft Outlook, Excel, and SAP, take some time to refresh your skills. Be prepared to discuss how you've used these tools in previous roles and how comfortable you are with technology. If you can, mention any specific projects where you utilised these skills.
✨Embrace the Company Culture
KFF values diversity and inclusion, so be ready to discuss how you can contribute to their culture. Think about your unique talents and experiences that can help define their workplace. Show enthusiasm for being part of a supportive team and express your commitment to fostering a positive environment.
