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- Tasks: Enhance developer experience and resolve technical issues in AI tooling.
- Company: Leading AI platform company in Greater London with a supportive culture.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Why this job: Join us to shape the future of AI while supporting fellow developers.
- Qualifications: 3-8+ years in a support role, proficient in Python and TypeScript.
- Other info: Empathetic communication skills are essential for this collaborative role.
The predicted salary is between 36000 - 60000 £ per year.
A leading AI platform company in Greater London is seeking a Developer Support Engineer to enhance developer experience and resolve technical issues. The ideal candidate will have 3-8+ years in a support role, be proficient in Python and TypeScript, and excel in empathetic communication.
You will work closely with engineers to troubleshoot and document technical challenges, ensuring developers can ship faster and more reliably. Join us to build a culture of care and support as we help shape the future of AI.
Developer Support Engineer - AI Observability Tooling in London employer: Braintrust
Contact Detail:
Braintrust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Developer Support Engineer - AI Observability Tooling in London
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or other platforms. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Show off your skills! Prepare a mini-project or a GitHub repo that showcases your Python and TypeScript prowess. This gives you something tangible to discuss during interviews and demonstrates your hands-on experience.
✨Tip Number 3
Practice your empathetic communication! Role-play common support scenarios with a friend. Being able to convey understanding and solutions clearly is key in a Developer Support Engineer role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Developer Support Engineer - AI Observability Tooling in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in support roles, especially with Python and TypeScript. We want to see how your skills align with the Developer Support Engineer position, so don’t hold back on showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for enhancing developer experiences and your empathetic communication style. Let us know why you’re excited about joining our team and how you can contribute.
Showcase Problem-Solving Skills: In your application, include examples of how you've tackled technical challenges in the past. We love seeing candidates who can think critically and troubleshoot effectively, so share those stories that demonstrate your skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our community!
How to prepare for a job interview at Braintrust
✨Know Your Tech Inside Out
Make sure you brush up on your Python and TypeScript skills before the interview. Be ready to discuss specific projects where you've used these languages, as well as any challenges you faced and how you overcame them.
✨Empathy is Key
Since the role emphasises empathetic communication, think about examples from your past where you've successfully resolved technical issues while keeping the developer's experience in mind. Prepare to share these stories during the interview.
✨Collaborative Spirit
This position involves working closely with engineers, so be prepared to discuss how you approach teamwork. Think of instances where you've collaborated effectively to troubleshoot problems or improve processes.
✨Document Your Successes
As you'll be documenting technical challenges, come prepared with examples of how you've documented issues in the past. Highlight your attention to detail and how your documentation has helped others in the development process.
