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- Tasks: Help developers overcome technical challenges and troubleshoot API issues.
- Company: Leading AI observability platform with a focus on innovation.
- Benefits: Hybrid working options, competitive salary, and a collaborative environment.
- Why this job: Join a team that values your input and fosters innovative problem-solving.
- Qualifications: 3-8+ years in support roles with Python or TypeScript skills.
- Other info: Great opportunity for career growth in a dynamic tech landscape.
The predicted salary is between 36000 - 60000 £ per year.
A leading AI observability platform is seeking mid-level and senior Developer Support Engineers to assist developers in resolving technical blockers.
Responsibilities include:
- Troubleshooting API issues
- Maintaining documentation
- Ensuring developer satisfaction
Ideal candidates should have 3-8+ years in support roles with proficiency in Python or TypeScript, alongside excellent communication skills.
This role offers hybrid working options and a collaborative environment for innovative problem-solving.
Developer Support Engineer — AI Platform in London employer: Braintrust Data, Inc.
Contact Detail:
Braintrust Data, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Developer Support Engineer — AI Platform in London
✨Tip Number 1
Get to know the company inside out! Research their AI platform, understand their values, and be ready to discuss how your skills in Python or TypeScript can help solve their challenges. This shows you’re genuinely interested and not just another applicant.
✨Tip Number 2
Practice your troubleshooting skills! Since the role involves resolving technical blockers, brush up on common API issues and think of examples from your past experiences where you’ve successfully tackled similar problems. Be ready to share these during your chat!
✨Tip Number 3
Communication is key! Make sure you can explain complex technical concepts in a simple way. During interviews, try to engage in a two-way conversation rather than just answering questions. This will showcase your ability to connect with developers effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives us a chance to see your enthusiasm for joining our collaborative environment. Let’s make this happen together!
We think you need these skills to ace Developer Support Engineer — AI Platform in London
Some tips for your application 🫡
Show Your Technical Skills: Make sure to highlight your experience with Python or TypeScript in your application. We want to see how you've tackled technical challenges in the past, so don’t hold back on sharing specific examples!
Communicate Clearly: Since excellent communication is key for this role, ensure your application is well-structured and easy to read. We appreciate clarity, so use straightforward language and avoid jargon where possible.
Tailor Your Application: Take a moment to customise your application for us. Mention how your skills align with the responsibilities listed in the job description, especially around troubleshooting API issues and maintaining documentation.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Braintrust Data, Inc.
✨Know Your Tech Inside Out
Make sure you brush up on your Python and TypeScript skills before the interview. Be ready to discuss specific projects where you've used these languages, especially in troubleshooting API issues. This will show that you’re not just familiar with the tech but can also apply it effectively.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've resolved technical blockers in the past. Think of a couple of challenging situations and explain your thought process and the steps you took to overcome them. This will demonstrate your ability to think critically and work collaboratively.
✨Communicate Clearly and Confidently
Since excellent communication is key for this role, practice explaining complex technical concepts in simple terms. You might be asked to describe how you would help a developer who’s stuck, so being clear and concise will make a great impression.
✨Familiarise Yourself with the Company
Do some research on the AI observability platform and its products. Understanding their mission and values will help you align your answers with what they’re looking for. Plus, it shows genuine interest in the company, which is always a plus!
