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- Tasks: Help developers overcome technical challenges and troubleshoot API issues.
- Company: Leading AI observability platform with a focus on innovation.
- Benefits: Hybrid working options, competitive salary, and a collaborative environment.
- Why this job: Join a team that values your input and fosters innovative problem-solving.
- Qualifications: 3-8+ years in support roles with Python or TypeScript skills.
- Other info: Great opportunity for career growth in a dynamic tech landscape.
The predicted salary is between 36000 - 60000 £ per year.
A leading AI observability platform is seeking mid-level and senior Developer Support Engineers to assist developers in resolving technical blockers.
Responsibilities include:
- Troubleshooting API issues
- Maintaining documentation
- Ensuring developer satisfaction
Ideal candidates should have 3-8+ years in support roles with proficiency in Python or TypeScript, alongside excellent communication skills.
This role offers hybrid working options and a collaborative environment for innovative problem-solving.
Developer Support Engineer — AI Platform employer: Braintrust Data, Inc.
Contact Detail:
Braintrust Data, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Developer Support Engineer — AI Platform
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Show off your skills! Prepare a mini-project or a GitHub repo that showcases your proficiency in Python or TypeScript. This gives you something tangible to discuss during interviews and demonstrates your problem-solving abilities.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your communication skills. Being able to clearly explain technical concepts is key in support roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Developer Support Engineer — AI Platform
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with Python or TypeScript in your application. We want to see how your skills align with the role, so don’t hold back on showcasing your technical prowess!
Tailor Your Application: Take a moment to customise your CV and cover letter for this specific role. Mention your experience in support roles and how you've tackled technical blockers before. We love seeing candidates who take the time to connect their background to what we do!
Communicate Clearly: Since excellent communication is key for this position, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Braintrust Data, Inc.
✨Know Your Tech Inside Out
Make sure you brush up on your Python and TypeScript skills before the interview. Be ready to discuss specific projects where you've used these languages, especially in troubleshooting API issues. This will show that you’re not just familiar with the tech but can also apply it effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved technical blockers in previous roles. Think about a time when you faced a challenging issue and how you approached it. This will demonstrate your ability to think critically and work collaboratively, which is key for this role.
✨Communicate Clearly and Confidently
Since excellent communication skills are a must, practice explaining complex technical concepts in simple terms. You might be asked to walk through a troubleshooting process, so being clear and concise will help you stand out as a candidate who can support developers effectively.
✨Familiarise Yourself with the Company Culture
Research the company’s values and work environment. Since they emphasise a collaborative atmosphere, think about how you can contribute to that. Prepare questions that reflect your interest in their culture and how you can fit into their innovative problem-solving approach.
