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For Companies At a Glance
- Tasks: Lead a passionate sales team and drive exceptional customer experiences.
- Company: Join a dynamic brand in a vibrant retail environment.
- Benefits: Competitive salary, career growth, and a fun team culture.
- Why this job: Make a real impact by inspiring your team and delighting customers.
- Qualifications: Strong leadership skills and a passion for retail.
- Other info: Perfect for those who thrive in fast-paced, energetic settings.
The predicted salary is between 28800 - 43200 £ per year.
Location: Braintree Village
Contract type: permanent
Key Responsibilities:
- Team Management: Lead and inspire the sales team, fostering a passion for the brand. Provide necessary tools and guidance for the personal development of team members.
- Sales: Develop and execute sales strategies, ensuring achievement of commercial goals and KPIs. Engage the sales team through action plans while maintaining a consistent brand image during the sales process.
- Customer Experience: Attract and cultivate customer loyalty by delivering top-quality service and attending to every detail of the customer experience.
- Shop Administration: Ensure adherence to operational procedures including inventory management, stock control, cash handling, and daily reporting.
- Shop Operations: Manage and oversee daily shop operations, establish opening and closing routines, optimise shop layout and functioning for maximum profitability.
- Human Resource Management: Handle HR duties such as recruitment, hiring, training, scheduling, assigning responsibilities, setting sales quotas, and performance management based on metrics.
- Accounting and Financials: Administer accounting functions, meet sales and financial targets, manage budgets, and oversee payroll processes according to established policies.
- Inventory Control: Maintain optimal inventory levels through regular counts, seasonal adjustments, and management of specials or sales items.
- Customer Service: Enforce exceptional customer service standards, establish criteria for staff behaviour, ensure security and safety measures, develop emergency and lock-down procedures, and guarantee compliance with health and safety regulations.
- Loss Prevention: Implement security measures, monitor and audit inventory levels, handle damaged merchandise appropriately, and establish strategies to prevent losses.
This role demands proactive leadership, a keen eye for detail, and the ability to juggle multiple responsibilities while upholding the brand's values. If you are enthusiastic about driving sales, managing teams, and creating exceptional customer experiences, we invite you to consider joining our team as a Store Manager.
Store Manager employer: Braintree Village
Contact Detail:
Braintree Village Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the hunt for a Store Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to team management and customer service. We recommend role-playing with a friend to get comfortable discussing your leadership style and how you handle sales strategies.
✨Tip Number 3
Showcase your passion for the brand during interviews. Research Hackett's values and culture, and be ready to discuss how you can contribute to their mission of delivering exceptional customer experiences.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the brand shine through. We want to see how you can inspire a team and create that buzz around our products!
Tailor Your Experience: Make sure to highlight your relevant experience in team management and sales strategies. We love seeing how you've led teams to success and achieved commercial goals in your previous roles.
Customer Experience Matters: Don’t forget to mention your approach to customer service! Share examples of how you've cultivated customer loyalty and delivered top-notch experiences in past positions.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and achievements are easy to spot. And remember, apply through our website for the best chance!
How to prepare for a job interview at Braintree Village
✨Know the Brand Inside Out
Before your interview, make sure you understand Hackett's brand values and product offerings. Familiarise yourself with their latest collections and any recent news about the company. This will help you demonstrate your passion for the brand and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead and inspire your team. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated them and achieved sales targets. Be ready to discuss your approach to personal development for team members.
✨Prepare for Customer Experience Scenarios
Think about how you would handle various customer service situations. Be prepared to share specific examples of how you've delivered exceptional customer experiences in previous roles. Highlight your strategies for building customer loyalty and ensuring satisfaction.
✨Understand Operational Procedures
Familiarise yourself with key operational aspects like inventory management, cash handling, and daily reporting. Be ready to discuss how you would ensure adherence to these procedures while optimising shop layout for profitability. This shows you’re not just a people person but also savvy with the business side of things.
