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- Tasks: Lead the team, connect with customers, and ensure smooth store operations.
- Company: Exciting new store opening in Braintree with a focus on customer experience.
- Benefits: Free clothing allowance, up to 70% discount, and financial wellbeing support.
- Other info: Flexible part-time hours with opportunities for career development.
- Why this job: Join a dynamic team and make a real impact on customer experiences.
- Qualifications: Excellent communication skills and experience in a customer-facing role.
The predicted salary is between 12 - 15 £ per hour.
Location: Braintree Village
Contract type: temporary, part-time
Closing Date: Every exceptional customer moment starts with our people. We are excited to open our new store in Braintree and are looking for talented Supervisors to join the team. Our Supervisors play a key role in creating a welcoming, high-quality shopping experience that keeps our customers coming back. Collaborative and adaptable, you'll champion the day-to-day running of the store, helping the management team drive strong commercial results and smooth shop-floor operations. We have two contracts available for 24 and 32 hours per week with shifts that cover weekdays and weekends. This is a 2-year contract.
WHAT YOU'LL DO:
- Greet, assist, and lead by example on the shop floor, connecting with customers, sharing your passion for style and delivering great service.
- Maintain a commercial approach to the role and operations, handling transactions accurately and assisting with stock control processes.
- Use your experience to support our Style Advisors as they grow their own knowledge and experience.
- Assist in all tasks to ensure the smooth operation of the store.
WHO YOU'LL BE:
- Engaging with excellent communication skills and flourish in a customer-facing environment.
- Focused and take pride in the work you do with our customers.
- Able to demonstrate your ability to build relationships with customers, recognise their needs and provide the complete outfit they are looking for.
- Ideally experienced in a customer-facing environment.
WHAT'S IN IT FOR YOU?
It’s not all about what you can do for us. We'll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- Generous colleague discount up to 70%
- Financial and Wellbeing assistance
- Enhanced Maternity package
- Virtual GP service - unlimited access 24/7
- Plus much more!
If you want to join us and create moments that matter, we’d love to hear from you.
Supervisor (32 hours) in London employer: Braintree Village
Contact Detail:
Braintree Village Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (32 hours) in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to engage with customers and handle tricky situations. Role-playing with a friend can really help you feel more confident when it’s your turn to shine.
✨Tip Number 3
When you get the chance, ask questions during your interview. It shows you're keen and helps you figure out if the role is right for you. Plus, it gives you a chance to highlight your own experiences that align with what they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Supervisor (32 hours) in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see how you connect with customers and create those exceptional moments that keep them coming back.
Tailor Your Experience: Make sure to highlight any relevant experience in a customer-facing role. We’re looking for Supervisors who can lead by example, so share specific examples of how you've done this in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role and our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you one step closer to joining our exciting new store in Braintree.
How to prepare for a job interview at Braintree Village
✨Know the Brand
Before your interview, take some time to research the company and its values. Understand their approach to customer service and how they create a welcoming shopping experience. This will help you align your answers with what they’re looking for.
✨Showcase Your Communication Skills
As a Supervisor, excellent communication is key. Prepare examples of how you've effectively engaged with customers in the past. Think about times when you’ve led a team or resolved a customer issue, and be ready to share those stories.
✨Demonstrate Your Commercial Awareness
Be prepared to discuss how you can contribute to the store's commercial success. Think about how you can maintain a commercial approach in your role and provide examples of how you've handled transactions or stock control in previous positions.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.