At a Glance
- Tasks: Be a brand ambassador and deliver exceptional customer service at TEMPUR.
- Company: Join the passionate team at TEMPUR in Braintree Village.
- Benefits: Earn £13.06 per hour with flexible part-time hours.
- Other info: Great opportunity to develop your skills in a supportive team environment.
- Why this job: Make a real impact by helping customers discover the benefits of TEMPUR products.
- Qualifications: Experience in customer service and a friendly, engaging personality.
The predicted salary is between 13.06 - 13.06 £ per hour.
We are looking for a confident, bright and enthusiastic individual who is passionate about the TEMPUR brand and products to work for us under a Part Time Contract (20 hours) at the Braintree Village store in Essex.
Key Responsibilities
- Be a brand ambassador and help achieve store sales and conversion targets.
- Ensure each customer receives the TEMPUR customer journey through outstanding customer service and living our brand values.
- Offer exceptional 1-2-1 customer service and ensure the customer comes first.
- Knowledgeable about the benefits and uses of each TEMPUR product and continuously develop your product knowledge and understanding of the business.
- Knowledge and awareness of all promotions and advertisements.
- Support Store Management team in achieving individual and store sales targets.
- Execute the daily operational goals and priorities assigned by store management.
- Deal with customer concerns in a patient and helpful manner and communicate the concerns with Store Management.
- Maintain product merchandising, monitor shop floor inventory and replenish new products when needed.
- Assist and process deliveries and organization of stock room, ensuring teamwork.
- Operate cash registers, take and record orders through a computerized system in person or over the phone and close daily revenue.
- Participate in team meetings by bringing fresh ideas that are realistic and achievable.
ABOUT YOU
- You'll have proven experience in delivering exceptional customer service.
- Be able to balance a customer-orientated and a results-driven approach to deliver and exceed sales results.
- Operate with honesty and integrity.
- Be a clear communicator with a good command of English, both spoken and written.
- Be able to be professional at all times, but with an outgoing, friendly and engaging personality.
- Be a team player, who is able to maintain positive relationships with their co-workers.
- Adhere to company’s policies and procedures.
- Maintain a smart and presentable appearance at all times.
- Be able to work and show willingness to work flexible hours to meet the needs of the business.
Brand Specialist in Braintree employer: Braintree Village
TFG London at Braintree Village is an excellent employer, offering a vibrant work culture where creativity and collaboration thrive. As a Style Advisor, you will enjoy opportunities for personal growth and development in the fashion industry, all while being part of a supportive team that values exceptional customer service and brand representation. With a focus on staying ahead of trends, this role provides a unique chance to engage with customers and make a meaningful impact in their shopping experience.
