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- Tasks: Support housing assessments, manage applications, and liaise with various organisations to help the community.
- Company: Join Braintree District Council, a forward-thinking and ambitious local authority.
- Benefits: Enjoy hybrid working, competitive pay, local discounts, and a strong focus on health and wellbeing.
- Other info: Full training provided, with excellent career growth opportunities in a dynamic team.
- Why this job: Make a real difference in your community while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and a positive attitude; housing experience is a plus but not essential.
The predicted salary is between 26622 - 29787 £ per year.
Braintree District Council has an exciting opportunity for a Housing Assessment Support Officer to join the team.
Location: Braintree, Essex, CM7 9HB
Salary: £26,622 to £29,787 per annum
Job Type: Full time, permanent
Closing date: Sunday 10th May 2026
Why choose Braintree District Council?
Braintree is an ambitious forward-thinking Council and is becoming one of the fastest growing Districts in the East of England with three growing towns, London just 45 minutes away and the district located directly between the international transport centres of Stansted Airport and Harwich and Felixstowe International Ports. We have a deserved track record for delivering and a strong reputation within the business community. Braintree District Council is a great place to work. We pride ourselves on our creative and innovative approach which is led by our staff. We are committed to having an engaged workforce who understand our strategy and how they can help deliver it.
The Role:
We have a great opportunity for a Housing Assessment Support Officer to join our busy Housing team. The role will involve maintaining the Housing Register through the Gateway to Homechoice website, assessing housing applications, looking after changes of circumstances and advertising and shortlisting empty properties for social landlords. You will also carry out investigations to determine which applications should take priority, liaising with landlords, Social Services, Mental Health Teams, GPs and the Police, renew applications, identify those who may be within 56 days of becoming homeless and place bids on suitable properties for applicants who are unable to.
You:
- With excellent communication and interpersonal skills, you will be confident liaising with customers, colleagues and partner organisations, with a positive and non-judgmental approach.
- You will also have good practical IT skills, with the ability to work accurately under pressure, and be comfortable working both independently and as part of a team.
- A knowledge of housing issues and previous experience of working in a housing-related role would be an advantage but is not essential, as full training will be provided.
- A full UK driving licence, and access to a car, is essential for this role.
This is an excellent opportunity for the right candidate to join our team and make a real difference in the local community. If you are organised, self-motivated, enthusiastic and pro-active, we would love to hear from you.
Benefits:
- Hybrid working arrangements are available in this role (home/office based) subject to business need.
- Competitive pay and benefits.
- Local government pension scheme.
- Learning and development for all staff.
- Staff discounts at local businesses.
- Staff recognition schemes.
- Extensive health and wellbeing programme including discounted gym membership.
What next?
Closing date for receipt of applications is midnight on Sunday 10th May. Interviews will be held on Monday 18th to Wednesday 20th May. To submit your application for this exciting Housing Assessment Support Officer opportunity, please click Apply now!
Housing Assessment Support Officer in Chelmsford employer: Braintree District Council
Contact Detail:
Braintree District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Assessment Support Officer in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with current employees at Braintree District Council. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by researching common questions for housing roles. Think about your past experiences and how they relate to the Housing Assessment Support Officer position. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your skills! If you have any relevant experience or projects that demonstrate your communication and IT skills, be ready to discuss them. We love seeing how you can bring value to the team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Braintree District Council team!
We think you need these skills to ace Housing Assessment Support Officer in Chelmsford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Housing Assessment Support Officer role. We want to see how you can contribute to our team at Braintree District Council!
Show Off Your Communication Skills: Since this role involves liaising with various stakeholders, be sure to showcase your excellent communication and interpersonal skills in your written application. We love candidates who can convey their thoughts clearly and positively!
Highlight Relevant Experience: Even if you don’t have direct housing experience, mention any related roles or skills that demonstrate your ability to handle the responsibilities of the position. We appreciate a proactive approach and a willingness to learn!
Follow the Application Instructions: Make sure to follow all the application instructions carefully. Applying through our website is the best way to ensure your application gets noticed. We can't wait to hear from you!
How to prepare for a job interview at Braintree District Council
✨Know Your Stuff
Familiarise yourself with the role of a Housing Assessment Support Officer. Understand the key responsibilities, such as maintaining the Housing Register and liaising with various stakeholders. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, prepare examples from your past experiences where you've effectively communicated with customers or colleagues. Think about how you handled difficult situations or resolved conflicts, as these stories will highlight your interpersonal skills.
✨Demonstrate Your IT Proficiency
Brush up on your IT skills, especially if you have experience with housing management systems or similar software. Be ready to discuss how you've used technology in previous roles to improve efficiency or accuracy, as this will be a key part of your job.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the team, the council's goals, or the challenges they face in housing. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.