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- Tasks: Create amazing onboarding experiences and support learners throughout their journey.
- Company: Global leader in technology training with a focus on innovation.
- Benefits: Flexible hours, competitive salary, and opportunities for personal growth.
- Why this job: Join us to shape the future of education and make a real difference.
- Qualifications: Bachelor's degree and 1-3 years in a customer-facing role.
- Other info: Passion for learning and excellent communication skills are a must.
The predicted salary is between 30000 - 42000 £ per year.
A global leader in technology training seeks an Experience Coordinator to provide exceptional onboarding and support for learners. This role involves ensuring a world-class experience from Day 1, managing connections with learners throughout their courses, and supporting events and workshops.
Ideal candidates will have:
- A Bachelor's degree
- 1-3 years in a customer-facing role
- Excellent attention to detail and communication skills
Flexibility in hours is required, and a passion for learning is essential. Join us to shape the future of education.
Onboarding & Community Experience Lead employer: BrainStation
Contact Detail:
BrainStation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onboarding & Community Experience Lead
✨Tip Number 1
Network like a pro! Reach out to current employees or alumni from your university who work in similar roles. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. We want to see how you fit into our mission of providing exceptional learner experiences, so be ready to share your passion for education!
✨Tip Number 3
Showcase your communication skills during the interview. Practice explaining complex ideas simply, as this role is all about connecting with learners and making their onboarding smooth and enjoyable.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in joining our team.
We think you need these skills to ace Onboarding & Community Experience Lead
Some tips for your application 🫡
Show Your Passion for Learning: When writing your application, let your enthusiasm for education shine through! We want to see how your passion aligns with our mission at StudySmarter. Share any relevant experiences that highlight your love for learning and helping others.
Tailor Your Application: Make sure to customise your CV and cover letter for the Onboarding & Community Experience Lead role. Highlight your customer-facing experience and any specific skills that match the job description. We appreciate candidates who take the time to connect their background with what we do!
Be Detail-Oriented: Attention to detail is key in this role, so ensure your application is free from typos and errors. We’re looking for someone who can manage connections with learners effectively, and a polished application shows us you can do just that!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values!
How to prepare for a job interview at BrainStation
✨Know the Company Inside Out
Before your interview, dive deep into the company's mission, values, and recent achievements. Understanding their approach to technology training will help you align your answers with their goals and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer-Facing Experience
Since this role is all about providing exceptional onboarding and support, be ready to share specific examples from your past roles where you excelled in customer service. Highlight situations where you went above and beyond to ensure a great experience for learners or clients.
✨Demonstrate Your Passion for Learning
This position requires a genuine passion for education and learning. Be prepared to discuss how you stay updated with industry trends and your personal learning journey. Sharing your enthusiasm can set you apart from other candidates.
✨Prepare Questions That Matter
Interviews are a two-way street, so come armed with thoughtful questions about the role, team dynamics, and company culture. This not only shows your interest but also helps you gauge if the company is the right fit for you.
