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- Tasks: Animate our campus and deliver a five-star experience to every visitor.
- Company: Join BrainStation, a global leader in digital skills training.
- Benefits: Flexible hours, dynamic environment, and opportunities for personal growth.
- Why this job: Be the face of our campus and create unforgettable experiences.
- Qualifications: Customer service flair, strong organisational skills, and a positive attitude.
- Other info: Evening and weekend availability required; previous event experience is a plus.
The predicted salary is between 28800 - 43200 £ per year.
The Campus Coordinator is a dynamic role centered around animating the BrainStation campus and demonstrating operational excellence. You will be a key player in delivering a five-star customer experience to every person who comes to our campus. You will engage in creating word of mouth excitement and building brand awareness in the local community. This will involve sharing everything we offer at our campus, from workshops and events, to courses in data, design, development, marketing, product and business.
Responsibilities
- Customer service and front desk support
- Opening and closing duties for facility
- Maintain facility cleanliness through building walkthroughs and checklists reporting
- Set up and management of audio/visual equipment (projectors, microphones, TVs)
- Event execution including setup, teardown, catering and other operational requirements as needed
- Set up and clean up of all food, beverage and hospitality service for courses, workshops and events
- Preparing and packaging student Welcome Boxes
- Continuously contribute to maintaining an exceptional student and/or guest experience
- Any other duties as required to ensure day to day facility efficiency
Requirements
- A flare for customer service and a dedication to excellence
- Ability to adapt in a fast paced environment and be proficient in self directed work
- Strong attention to detail and organizational skills
- A team player mindset with a 'can-do' attitude and a willingness to follow through and accomplish any required task with enthusiasm and a positive energy
- A committed attitude to making the student experience, customer experience and event experience at BrainStation a 5 star experience
- Thorough understanding of our product offerings and the ability to speak to each of them confidently
- A flexible schedule with evening and weekend availability
- Previous experience in event execution an asset
- Experience in hospitality or the food and beverage industry an asset
About BrainStation
BrainStation is a global leader in digital skills training and workforce transformation. Established in 2012, BrainStation works with instructors from the most innovative brands to develop and deliver cutting-edge, real-world digital education that has empowered professionals across the world. BrainStation is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.
Event Coordinator in London employer: BrainStation
Contact Detail:
BrainStation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Coordinator in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out BrainStation's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering a five-star experience, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your chat with us.
✨Tip Number 3
Show off your organisational skills! Bring up any experiences where you’ve successfully managed events or projects. We love a candidate who can juggle multiple tasks while keeping everything running smoothly.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the role or the team. It shows you're engaged and excited about the opportunity to join us at BrainStation.
We think you need these skills to ace Event Coordinator in London
Some tips for your application 🫡
Show Your Passion for Customer Service: When you're writing your application, let your enthusiasm for customer service shine through. We want to see how you can create that five-star experience for our guests, so share any relevant experiences that highlight your dedication to excellence.
Be Specific About Your Skills: Make sure to detail your organisational skills and attention to detail in your application. We love a team player with a 'can-do' attitude, so give us examples of how you've successfully managed events or tackled challenges in fast-paced environments.
Know Our Offerings: Familiarise yourself with what we offer at BrainStation. In your application, mention specific courses, workshops, or events that excite you. This shows us that you're genuinely interested and ready to engage with our community.
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at BrainStation
✨Know Your Stuff
Make sure you have a solid understanding of BrainStation's offerings. Familiarise yourself with the courses, workshops, and events they provide. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Show Off Your Customer Service Skills
Since this role is all about delivering a five-star experience, be ready to share examples from your past where you excelled in customer service. Highlight any specific situations where you went above and beyond to ensure satisfaction.
✨Be Ready for the Fast Pace
The event coordinator role requires adaptability in a fast-paced environment. Prepare to discuss how you've successfully managed multiple tasks or events simultaneously in previous roles. This will demonstrate your ability to thrive under pressure.
✨Bring Your Positive Energy
A 'can-do' attitude is essential for this position. During the interview, let your enthusiasm shine through. Smile, engage with your interviewer, and express your excitement about the opportunity to contribute to the campus experience.
