At a Glance
- Tasks: Engage with students and guests, ensuring a stellar campus experience.
- Company: Join BrainStation, a leader in digital skills training since 2012.
- Benefits: Enjoy flexible hours, a vibrant work environment, and opportunities for personal growth.
- Why this job: Be part of a dynamic team that values creativity and community engagement.
- Qualifications: Customer service flair, adaptability, and a positive attitude are essential.
- Other info: Ideal for those passionate about lifelong learning and event execution.
The predicted salary is between 28800 - 43200 Β£ per year.
About the Role
The Campus Coordinator is a dynamic role centered around animating the BrainStation campus and demonstrating operational excellence. You will be a key player in delivering a five-star customer experience to every person who comes to our campus. You will engage in creating word of mouth excitement and building brand awareness in the local community. This will involve sharing everything we offer at our campus, from workshops and events, to courses in data, design, development, marketing, product and business.
Responsibilities
- Customer service and front desk support
- Opening and closing duties for facility
- Maintain facility cleanliness through building walkthroughs and checklists reporting
- Set up and management of audio/visual equipment (projectors, microphones, tvβs)
- Event execution including setup, teardown, catering and other operational requirements as needed
- Set up and clean up of all food, beverage and hospitality service for courses, workshops and events
- Preparing and packaging student Welcome Boxes
- Continuously contribute to maintaining an exceptional student and/or guest experience
- Any other duties as required to ensure day to day facility efficiency
Requirements
- A flare for customer service and a dedication to excellence
- Ability to adapt in a fast paced environment and be proficient in self directed work
- Strong attention to detail and organizational skills
- A team player mindset with a βcan-doβ attitude and a willingness to follow through and accomplish any required task with enthusiasm and a positive energy
- A committed attitude to making the student experience, customer experience and event experience at BrainStation a 5 star experience
- Thorough understanding of our product offerings and the ability to speak to each of them confidently
- A flexible schedule with evening and weekend availability
- Previous experience in event execution an asset
- Experience in hospitality or the food and beverage industry an asset
BrainStation is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation. While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.
Campus Coordinator employer: BrainStation
Contact Detail:
BrainStation Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Campus Coordinator
β¨Tip Number 1
Familiarise yourself with BrainStation's offerings. Understanding the courses, workshops, and events we provide will allow you to speak confidently about them during your interactions, showcasing your enthusiasm for our mission.
β¨Tip Number 2
Engage with our community! Attend events or workshops at BrainStation if possible. This not only gives you insight into our culture but also allows you to network with current staff and students, which can be invaluable when applying.
β¨Tip Number 3
Demonstrate your customer service skills in real-time. If you have the chance, volunteer at local events or engage in community activities that require strong interpersonal skills. This experience will highlight your dedication to providing a five-star experience.
β¨Tip Number 4
Be prepared to showcase your adaptability. The role requires working in a fast-paced environment, so think of examples from your past experiences where you've successfully managed multiple tasks or adapted to changing situations.
We think you need these skills to ace Campus Coordinator
Some tips for your application π«‘
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Campus Coordinator position. Tailor your application to highlight how your skills and experiences align with the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and event execution. Use specific examples from your past experiences to demonstrate your ability to create a five-star experience.
Highlight Relevant Experience: In your CV, emphasise any previous roles in customer service, hospitality, or event management. Be sure to include details about your adaptability and teamwork skills, as these are crucial for the role.
Showcase Your Enthusiasm for Learning: Since BrainStation values lifelong learning, mention any relevant courses or workshops you've attended, especially those related to digital skills or education. This will show your commitment to personal and professional growth.
How to prepare for a job interview at BrainStation
β¨Show Your Customer Service Skills
As a Campus Coordinator, you'll be the face of the campus. Make sure to highlight your previous customer service experiences and how you've gone above and beyond to create a positive experience for others.
β¨Demonstrate Your Organisational Skills
This role requires strong attention to detail and organisational abilities. Be prepared to discuss specific examples of how you've successfully managed events or tasks in a fast-paced environment.
β¨Know the Offerings Inside Out
Familiarise yourself with all the courses, workshops, and events that BrainStation offers. Being able to confidently speak about these will show your enthusiasm and commitment to the role.
β¨Emphasise Your Team Player Attitude
The Campus Coordinator role is all about collaboration. Share examples of how you've worked effectively within a team, showcasing your 'can-do' attitude and willingness to support others.