Campus Events & Experience Lead in London

Campus Events & Experience Lead in London

London Full-Time 30000 - 40000 £ / year (est.) No working from home possible
BrainStation Inc.

At a Glance

  • Tasks: Lead campus events and create an unforgettable experience for students and guests.
  • Company: Join BrainStation, a global leader in digital skills training and innovation.
  • Benefits: Flexible hours, dynamic work environment, and opportunities for personal growth.
  • Other info: Ideal for those who thrive in fast-paced settings and love event execution.
  • Why this job: Be the heartbeat of our campus and make a real impact on student experiences.
  • Qualifications: Passion for customer service, strong organisational skills, and a positive attitude.

The predicted salary is between 30000 - 40000 £ per year.

The Event Coordinator is a dynamic role centered around animating the BrainStation campus and demonstrating operational excellence. You will be a key player in delivering a five-star customer experience to every person who comes to our campus. You will engage in creating word of mouth excitement and building brand awareness in the local community. This will involve sharing everything we offer at our campus, from workshops and events, to courses in data, design, development, marketing, product and business.

Responsibilities

  • Customer service and front desk support
  • Opening and closing duties for facility
  • Maintain facility cleanliness through building walkthroughs and checklists reporting
  • Set up and management of audio/visual equipment (projectors, microphones, tv’s)
  • Event execution including setup, teardown, catering and other operational requirements as needed
  • Set up and clean up of all food, beverage and hospitality service for courses, workshops and events
  • Preparing and packaging student Welcome Boxes
  • Continuously contribute to maintaining an exceptional student and/or guest experience
  • Any other duties as required to ensure day to day facility efficiency

Requirements

  • A flare for customer service and a dedication to excellence
  • Ability to adapt in a fast paced environment and be proficient in self directed work
  • Strong attention to detail and organizational skills
  • A team player mindset with a ‘can-do’ attitude and a willingness to follow through and accomplish any required task with enthusiasm and a positive energy
  • A committed attitude to making the student experience, customer experience and event experience at BrainStation a 5 star experience
  • Thorough understanding of our product offerings and the ability to speak to each of them confidently
  • A flexible schedule with evening and weekend availability
  • Previous experience in event execution an asset
  • Experience in hospitality or the food and beverage industry an asset

BrainStation is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

Campus Events & Experience Lead in London employer: BrainStation Inc.

At BrainStation, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As the Campus Events & Experience Lead, you will not only play a pivotal role in creating memorable experiences for our students and guests but also benefit from continuous professional development opportunities in a dynamic environment. Our commitment to excellence and community engagement ensures that every team member feels valued and empowered to contribute to our mission of transforming digital education.

BrainStation Inc.

Contact Details:

BrainStation Inc. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Campus Events & Experience Lead in London

Tip Number 1

Get to know the company culture! Before your interview, check out BrainStation's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.

Tip Number 2

Practice your pitch! Be ready to talk about your experience and how it aligns with the role. Highlight your customer service skills and any event execution experience you have – this is your chance to shine!

Tip Number 3

Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences at BrainStation and any tips they might have for landing the job. Plus, it shows initiative!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the BrainStation family. Don’t forget to follow up after applying – a little persistence goes a long way!

We think you need these skills to ace Campus Events & Experience Lead in London

Customer Service
Event Execution
Attention to Detail
Organisational Skills
Audio/Visual Equipment Management
Team Player Mindset
Adaptability

Some tips for your application 🫡

Show Your Passion for Events:When you're writing your application, let your enthusiasm for events shine through! Share any experiences you've had in event execution or customer service that highlight your dedication to creating memorable experiences.

Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We want to see how you can bring a five-star experience to our campus, so be specific about how your background aligns with our needs.

Be Personable and Authentic:We love a good personality! Don’t be afraid to let your unique voice come through in your application. Share stories that showcase your team player mindset and 'can-do' attitude, as these qualities are super important to us.

Apply Through Our Website:Remember, the best way to apply is through our website! It’s straightforward and ensures your application gets to the right people. Plus, it shows you’re keen on joining our community at BrainStation!

How to prepare for a job interview at BrainStation Inc.

Know Your Stuff

Make sure you have a solid understanding of BrainStation's offerings. Familiarise yourself with the courses, workshops, and events they provide. This will not only help you answer questions confidently but also show your genuine interest in the role.

Show Off Your Customer Service Skills

Since this role is all about delivering a five-star experience, be prepared to share examples of how you've excelled in customer service before. Think of specific situations where you went above and beyond to ensure satisfaction.

Be Ready for Fast-Paced Scenarios

The event coordinator role requires adaptability. Prepare for situational questions that test your ability to handle unexpected challenges. You might even want to practice some quick-thinking responses to demonstrate your 'can-do' attitude.

Bring Your Enthusiasm

Your energy can be contagious! Show your passion for creating memorable experiences. Whether it's through your body language or the way you speak about past events, let your enthusiasm shine through during the interview.