At a Glance
- Tasks: Convert parent enquiries into trial-day bookings and provide exceptional customer service.
- Company: Join Brainology, a leading educational provider supporting children's learning.
- Benefits: Earn £15 per hour, work remotely, and enjoy flexible hours.
- Other info: Work independently in a supportive environment with growth opportunities.
- Why this job: Make a real difference in families' lives while developing your sales skills.
- Qualifications: Sales experience and excellent communication skills are essential.
The predicted salary is between 30000 - 30000 £ per year.
Are you a confident salesperson who enjoys speaking with people and converting enquiries into customers? Brainology is looking for an experienced Admissions & Sales Coordinator to manage incoming parent enquiries, convert leads into trial-day bookings, and ensure every family receives an outstanding experience from first contact through to attendance. This is not a cold-calling role. You'll be working with warm enquiries from parents who have already expressed an interest in our programmes.
What You'll Be Doing
- Contacting new enquiries via phone, WhatsApp, SMS and email
- Building rapport with parents and understanding their child's needs
- Converting enquiries into booked trial days
- Following up consistently with prospective families
- Managing all leads within our CRM system
- Keeping accurate records and notes on every enquiry
- Confirming attendance ahead of each Saturday session
- Providing Site Managers with attendee lists and student details before each trial day
- Delivering exceptional customer service throughout the parent journey
What We're Looking For
- Proven track record in sales, admissions, recruitment, telesales, customer success or lead conversion
- Strong persuasion and objection-handling skills
- Excellent communication skills and telephone manner
- Experience using CRM systems
- Highly organised and detail-oriented
- Self-motivated and able to work independently
- Professional, reliable and customer-focused
Ideal Background
- Education admissions
- Recruitment consultancy
- Estate agency
- Insurance sales
- Membership sales
- Call centre sales
- Customer success/account management
Hours & Pay
- 10 hours per week
- Fully remote
- £15 per hour
- Flexible working around agreed targets and response times
About Brainology
Brainology is an established educational provider supporting children across Birmingham through our weekend learning programmes. We work closely with families to help children build confidence, improve academic performance and achieve their potential. If you have a proven ability to convert enquiries into bookings and enjoy helping families make the right decision, we'd love to hear from you. Apply with your CV and a brief summary of your sales achievements and conversion results.
Admissions & Sales Coordinator (Remote) in London employer: Brainology
At Brainology, we pride ourselves on being an exceptional employer that values flexibility and work-life balance, offering a fully remote role as an Admissions & Sales Coordinator. Our supportive work culture fosters personal growth and development, allowing you to thrive while making a meaningful impact on families and children's educational journeys. Join us to enjoy competitive pay, a collaborative environment, and the opportunity to contribute to our mission of empowering young learners across Birmingham.
StudySmarter Expert Advice🤫
We think this is how you could land Admissions & Sales Coordinator (Remote) in London
✨Tip Number 1
Get to know the company inside out! Research Brainology's programmes and values so you can speak confidently about how you can contribute. This will help you connect with parents and show them you're genuinely interested in their child's success.
✨Tip Number 2
Practice your pitch! Since you'll be converting warm leads, rehearse how you’ll introduce yourself and the programmes. Make it sound natural and engaging, so parents feel comfortable discussing their child's needs with you.
✨Tip Number 3
Follow up like a pro! After your initial contact, make sure to check in with parents. A simple message can remind them of the trial day and show that you care about their experience, which can really boost your conversion rates.
✨Tip Number 4
Use our website to apply! We want to see your CV and hear about your sales achievements directly through our platform. It’s the best way for us to get to know you and your skills, so don’t miss out!
We think you need these skills to ace Admissions & Sales Coordinator (Remote) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your sales experience and any relevant achievements. We want to see how you've successfully converted leads in the past, so don’t hold back on those numbers!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Admissions & Sales Coordinator role. Share your passion for helping families and how your skills align with our mission.
Show Off Your Communication Skills:Since this role involves a lot of interaction with parents, make sure your application reflects your excellent communication skills. Whether it's through your writing style or the way you present your experiences, let us see your personality!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Brainology
✨Know Your Product Inside Out
Before the interview, make sure you understand Brainology's programmes and how they benefit children. This will help you answer questions confidently and show your genuine interest in helping families.
✨Practice Your Communication Skills
Since this role involves a lot of interaction with parents, practice your phone and messaging skills. Role-play common scenarios with a friend to refine your persuasion techniques and objection-handling skills.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage leads and keep track of enquiries. Bring examples of how you've used CRM systems effectively in the past to demonstrate your organisational prowess.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This shows you're engaged and serious about the position.
