At a Glance
- Tasks: Convert parent enquiries into trial-day bookings and provide exceptional customer service.
- Company: Join Brainology, a leading educational provider supporting children's learning.
- Benefits: Earn £15 per hour, work remotely, and enjoy flexible hours.
- Other info: Work independently in a supportive environment with opportunities for growth.
- Why this job: Make a real difference in families' lives while developing your sales skills.
- Qualifications: Experience in sales or customer service with strong communication skills.
The predicted salary is between 30000 - 30000 £ per year.
£15 per hour
10 hours per week
Fully Remote
UK-Based Preferred
Are you a confident salesperson who enjoys speaking with people and converting enquiries into customers? Brainology is looking for an experienced Admissions & Sales Coordinator to manage incoming parent enquiries, convert leads into trial-day bookings, and ensure every family receives an outstanding experience from first contact through to attendance. This is not a cold-calling role. You'll be working with warm enquiries from parents who have already expressed an interest in our programmes.
What You'll Be Doing
- Contacting new enquiries via phone, WhatsApp, SMS and email
- Building rapport with parents and understanding their child's needs
- Converting enquiries into booked trial days
- Following up consistently with prospective families
- Managing all leads within our CRM system
- Keeping accurate records and notes on every enquiry
- Confirming attendance ahead of each Saturday session
- Providing Site Managers with attendee lists and student details before each trial day
- Delivering exceptional customer service throughout the parent journey
What We're Looking For
- Proven track record in sales, admissions, recruitment, telesales, customer success or lead conversion
- Strong persuasion and objection-handling skills
- Excellent communication skills and telephone manner
- Experience using CRM systems
- Highly organised and detail-oriented
- Self-motivated and able to work independently
- Professional, reliable and customer-focused
Ideal Background
- Education admissions
- Recruitment consultancy
- Estate agency
- Insurance sales
- Membership sales
- Call centre sales
- Customer success/account management
Hours & Pay
- 10 hours per week
- Fully remote
- £15 per hour
- Flexible working around agreed targets and response times
About Brainology
Brainology is an established educational provider supporting children across Birmingham through our weekend learning programmes. We work closely with families to help children build confidence, improve academic performance and achieve their potential.
If you have a proven ability to convert enquiries into bookings and enjoy helping families make the right decision, we'd love to hear from you. Apply with your CV and a brief summary of your sales achievements and conversion results.
Admissions & Sales Coordinator (Remote) in Birmingham employer: Brainology
At Brainology, we pride ourselves on being an exceptional employer that values flexibility and work-life balance, offering a fully remote role as an Admissions & Sales Coordinator. Our supportive work culture fosters personal growth and development, allowing you to thrive while making a meaningful impact on families in Birmingham. With competitive pay and the opportunity to engage with warm enquiries, you'll find a rewarding environment where your sales skills can shine and contribute to our mission of empowering children.
StudySmarter Expert Advice🤫
We think this is how you could land Admissions & Sales Coordinator (Remote) in Birmingham
✨Tip Number 1
Get to know the company inside out! Research Brainology's programmes and values so you can speak confidently about how you can contribute. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your pitch! Since you'll be converting enquiries into bookings, rehearse how you would approach a conversation with a parent. Focus on building rapport and addressing their needs effectively.
✨Tip Number 3
Follow up like a pro! After your initial contact, make sure to check in with prospective families. A simple message can keep you top of mind and shows that you care about their experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the remote working environment.
We think you need these skills to ace Admissions & Sales Coordinator (Remote) in Birmingham
Some tips for your application 🫡
Show Off Your Sales Skills:Make sure to highlight your sales achievements in your CV. We want to see how you've successfully converted leads in the past, so don’t hold back on those numbers!
Tailor Your Application:Read through the job description carefully and tailor your application to match. Use similar language and focus on the skills we’re looking for, like communication and organisation.
Be Personable:Since this role involves a lot of interaction with parents, let your personality shine through in your application. We love candidates who can build rapport and show genuine interest in helping families.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Brainology
✨Know Your Stuff
Before the interview, make sure you understand Brainology's programmes and values. Familiarise yourself with their approach to education and how they support families. This will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Show Off Your Sales Skills
Prepare specific examples of your past sales successes. Think about times when you've converted leads into bookings or provided exceptional customer service. Be ready to discuss your strategies for building rapport and handling objections, as these are key skills for the Admissions & Sales Coordinator role.
✨Practice Makes Perfect
Rehearse common interview questions related to sales and customer service. You might be asked how you would handle a hesitant parent or what steps you take to follow up on enquiries. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for CRM, or how success is measured in this role. This shows your enthusiasm and helps you determine if the company culture aligns with your values.
