At a Glance
- Tasks: Convert parent enquiries into trial-day bookings and provide exceptional customer service.
- Company: Join Brainology, a leading educational provider supporting children's learning.
- Benefits: Earn £15 per hour, work remotely, and enjoy flexible hours.
- Other info: Work independently in a supportive environment with growth opportunities.
- Why this job: Make a real difference in families' lives while developing your sales skills.
- Qualifications: Sales experience and excellent communication skills are essential.
The predicted salary is between 30000 - 30000 £ per year.
£15 per hour
10 hours per week
Fully Remote
UK-Based Preferred
Are you a confident salesperson who enjoys speaking with people and converting enquiries into customers? Brainology is looking for an experienced Admissions & Sales Coordinator to manage incoming parent enquiries, convert leads into trial-day bookings, and ensure every family receives an outstanding experience from first contact through to attendance. This is not a cold-calling role. You'll be working with warm enquiries from parents who have already expressed an interest in our programmes.
What You'll Be Doing
- Contacting new enquiries via phone, WhatsApp, SMS and email
- Building rapport with parents and understanding their child's needs
- Converting enquiries into booked trial days
- Following up consistently with prospective families
- Managing all leads within our CRM system
- Keeping accurate records and notes on every enquiry
- Confirming attendance ahead of each Saturday session
- Providing Site Managers with attendee lists and student details before each trial day
- Delivering exceptional customer service throughout the parent journey
What We're Looking For
- Proven track record in sales, admissions, recruitment, telesales, customer success or lead conversion
- Strong persuasion and objection-handling skills
- Excellent communication skills and telephone manner
- Experience using CRM systems
- Highly organised and detail-oriented
- Self-motivated and able to work independently
- Professional, reliable and customer-focused
Ideal Background
- Education admissions
- Recruitment consultancy
- Estate agency
- Insurance sales
- Membership sales
- Call centre sales
- Customer success/account management
Hours & Pay
- 10 hours per week
- Fully remote
- £15 per hour
- Flexible working around agreed targets and response times
About Brainology
Brainology is an established educational provider supporting children across Birmingham through our weekend learning programmes. We work closely with families to help children build confidence, improve academic performance and achieve their potential. If you have a proven ability to convert enquiries into bookings and enjoy helping families make the right decision, we'd love to hear from you.
Apply with your CV and a brief summary of your sales achievements and conversion results.
Admissions & Sales Coordinator (Remote) in Altrincham employer: Brainology
At Brainology, we pride ourselves on being an exceptional employer that values the contributions of our team members. Our fully remote work culture offers flexibility and a supportive environment where you can thrive while helping families make informed decisions about their children's education. With opportunities for personal growth and a commitment to delivering outstanding customer service, joining us as an Admissions & Sales Coordinator means becoming part of a dedicated team focused on making a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Admissions & Sales Coordinator (Remote) in Altrincham
✨Tip Number 1
Get to know the company inside out! Research Brainology's programmes and values so you can speak confidently about how you can contribute. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your pitch! Since this role is all about converting enquiries, rehearse how you'd approach a conversation with a parent. Focus on building rapport and addressing their needs – it’ll make you feel more prepared and confident.
✨Tip Number 3
Follow up like a pro! After your initial contact, don’t hesitate to reach out again. A friendly reminder or additional information can make all the difference in converting those warm leads into trial-day bookings.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and comfortable with the tools we use, which is a big plus for this remote role.
We think you need these skills to ace Admissions & Sales Coordinator (Remote) in Altrincham
Some tips for your application 🫡
Show Off Your Sales Skills:Make sure to highlight your sales achievements in your CV. We want to see how you've successfully converted leads in the past, so don’t hold back on those numbers!
Tailor Your Application:Take a moment to customise your CV and summary for this role. Mention specific experiences that relate to managing enquiries and providing exceptional customer service, as that's what we’re all about!
Be Personable:Since you'll be dealing with parents, let your personality shine through in your application. We love candidates who can build rapport easily, so a friendly tone can go a long way!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Brainology
✨Know Your Product Inside Out
Before the interview, make sure you understand Brainology's programmes and how they benefit children. This will help you answer questions confidently and show your genuine interest in helping families.
✨Practice Your Communication Skills
Since this role involves a lot of interaction with parents, practice your phone and messaging skills. Role-play common scenarios with a friend to refine your persuasion techniques and objection-handling skills.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage leads and keep track of enquiries. Bring examples of how you've used CRM systems effectively in the past to demonstrate your organisational prowess.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This shows you're genuinely interested and engaged.
