Credit Controller & Billing Executive

We are Brainlabs the High‑Performance media agency on a mission to become the worlds biggest and best independent media agency. We plan and buy media that delivers profitable and sustained business impact. And whats our formula Superteams of Brainlabbers fueled by data and enabled by technology.

Brainlabs has always been a culture‑first fact from the very beginnings of the agency a set of shared principles philosophies and values was documented in The Brainlabs Handbook helping us create our unique culture.

As with everything here we always seek to adapt and improve so The Brainlabs Handbook has been fine‑tuned to become The Brainlabs Culture Code.

This Culture Code consists of 12 codes that talk to what it means to be a Brainlabber. Its a joint commitment to continuous development and creating a company that we can all be proud of where Brainlabbers can turn up to do great work make great friends and win together.

You can read The Brainlabs Culture Code in full here.

Whats the role

We are looking for a proactive and detail-oriented Credit Controller to take ownership of the accounts receivable process with added responsibility for raising and managing fee‑based invoices. This role involves overseeing the end‑to‑end credit control cycle from issuing invoices and statements to following up on payments resolving queries and maintaining accurate debtor records.

What you do

Accounts Receivable / Credit Control

• Manage debt ledger of c. 200m annual billings across c. 100 clients achieving 90% current balance
• Manage the end‑to‑end credit control process across 2 entities including issuing client statements proactive debtor chasing and resolution of overdue accounts
• Maintain accurate and up‑to‑date AR ledger ensuring payments are allocated promptly and correctly
• Liaise directly with clients to resolve billing or payment discrepancies escalating where necessary to ensure timely collections.
• Perform regular debtor reviews and aged debt reporting providing insights to the wider finance and client teams.
• Support daily banking activities by coding receipts and clarifying unidentified transactions

Fee Invoicing

• Raise and process approximately 300 invoices monthly ensuring alignment with Statements of Work (SOWs) contracted fee structures and client PO requirements.
• Upload invoices to client procurement or finance systems following up on approval workflows and addressing queries as needed.
• Coordinate with internal stakeholders to validate scope amounts and timing of billing activities.
• Ensure billing schedules are adhered to and proactively manage timelines to avoid delays or missed deadlines.
• Maintain robust audit trails for all billing collection and payment activity.
• Assist in preparing monthly balance sheet reconciliations related to fee revenue and accounts receivable.

Ad‑hoc Reporting

• Audit support
• Support month‑end and year‑end closing activities beyond reconciliations
• Ad‑hoc reporting as requested

Who you are

• Youll be a self starter with an enthusiastic and positive attitude. Youll have strong communication skills and be comfortable working in a fast paced environment with shifting prioritises and multiple stakeholders.
• You will have at least 2 years experience in Accounts Receivable preferably in media or digital advertising finance.
• Proven ability to manage debtors chase payments and resolve issues efficiently.
• Demonstrable experience raising and managing client invoices in line with contracts / SOWs.
• Strong expertise in customer and vendor reconciliations with a detail‑oriented approach.
• Proficient user of Excel and / or Google Sheets (with experience in formulas and functions such as VLOOKUP / XLOOKUP SUMIFS and Pivot Tables) eager to learn and adapt to new financial software platforms

How you succeed

• Your primary metric to success is the ability to produce timely and accurate invoicing and month‑end reporting deliverables while ensuring the day to day banking activities and payable & receivable activities are complete .

What happens next

We know searching for a job is tough and that you want to find the best career and employer for you. We also want to ensure that this position is the best fit for both you and us. Therefore you will participate in a comprehensive interview process that includes skills interviews with our team. The goal of this process is to allow you to get to know us as we learn more about you.

Equal Employment Opportunity

Brainlabs actively seeks and encourages applications from candidates with diverse backgrounds and identities. We are proud to be an equal opportunity workplace : we are committed to equal opportunity for all applicants and employees regardless of age disability sex gender reassignment sexual orientation pregnancy and maternity race religion or belief and marriage and civil partnerships. If you have a disability or special need that requires accommodation during the application process please let us know!

Please note that we will never ask you to transfer cash or make any other payment to us in order to apply for a role or to work for Brainlabs. Any such asks are fraudulent and should be reported to the appropriate authorities in your area.

Key Skills

Administration,Credit Control,Copy Editing,EMC,Back Office Support

Team : UK Finance

Reporting to : UK Financial Controller

Location : London

Employment Type : Full Time

Experience : years

Vacancy : 1