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- Tasks: Lead client relationships and inspire a diverse team to deliver exceptional marketing strategies.
- Company: Join Brainlabs, a culture-first digital media agency passionate about data-driven marketing.
- Benefits: Generous leave, gym membership, flexible hours, and opportunities to work abroad.
- Why this job: Make a real impact with global brands while growing your career in a supportive environment.
- Qualifications: Proven leadership in marketing, strong commercial skills, and experience with diverse clients.
- Other info: Enjoy a fun workplace with office dogs, socials, and a commitment to diversity.
The predicted salary is between 43200 - 72000 £ per year.
Brainlabs is a digital media agency – we’re passionate about using data and tech to craft marketing strategies that drive real business results for clients. Our 1000+ Brainlabbers partner with some of the world’s largest advertisers to do just that. Our mission is simple, we want to become the world’s largest independent media agency, famous for delivering high performance and accelerating the careers of Brainlabbers whilst we’re at it.
Brainlabs has always been a culture-first company. In fact, from the very beginnings of the agency a set of shared principles, philosophies and values was documented in The Brainlabs Handbook, helping us create our unique culture. As with everything here we always seek to adapt and improve so The Brainlabs Handbook has been fine-tuned to become The Brainlabs Culture Code. This Culture Code consists of 12 codes that talk to what it means to be a Brainlabber. It’s a joint commitment to continuous development and creating a company that we can all be proud of, where Brainlabbers can turn up to do great work, make great friends and win together.
What’s the role
We are looking for a Business Director to lead a portfolio of clients and inspire, motivate and develop a multi-disciplined team to deliver the very best of Brainlabs. You will act as the senior client contact developing strong partnerships through impeccable relationship management, strategic guidance and leadership skills. Being a trusted advisor, you will seek to understand the needs of our partners and bring together the right skills within the team to shape and develop compelling client strategies and meticulous delivery of these to go above and beyond the expectations of the client.
What you’d do
- Client Management: A key element of your role will be to form, elevate and maintain meaningful relationships with clients, addressing and supporting their business challenges. You’ll cross-sell new services, and grow agreed services, by selling in year-long multi-channel strategic plans to senior clients.
- Strategic: You will be responsible for building best-in-class client strategies through the funnel and across the full spectrum of media from offline to digital. You’ll have an experimentation mindset looking to push boundaries to explore new strategies, tactics and ideas building best-in-class relationships with key media partners.
- People: You’ll work to inspire your diverse team of specialists to deliver best-in-class execution, inspirational strategies and most importantly business results for our clients. You will have between 3-5 direct reports with a wider team of 15-30 people. You are responsible for ensuring they all have clear objectives linked to the company growth plans and clear career progression mapping.
- Commercial: Working closely with your Client Partner, you’ll be responsible for managing the revenue and resources of your pod, have full commercial awareness of how revenue is generated and you’ll need to understand client needs to create and develop custom services and upsell to high value products. You will act as a leader in New Business, developing brilliant proposals and leading pitches.
Who we’re looking for
You are proactive, positive and self-motivated. You have a thorough understanding of all offline and digital marketing channels and a track record of successful leadership. You have experience working with both large and small premium clients. You’ll need to have excellent commercial skills, an understanding of resource management and a proven track record of successfully pitching for new business. You are able to juggle multiple, sometimes conflicting priorities and experience in managing and growing a large portfolio of clients. You have a deep knowledge of the principles of marketing science. You have experience in building cross channel media strategies and investment prioritisation towards KPIs. You have experience in managing and leading large multi-disciplinary teams (strategy, planning and channel experts), and working within a collaborative work environment. Having an entrepreneurial spirit and experience of working in independent or network agencies or with startup clients would be a big benefit to this role. Strong working relationships with Google and Facebook that allow you to get the best for your clients.
How to succeed in this role
The hard measures for the success of this role will be measured in client satisfaction (CSAT scores and RR%), client retention, meeting budgeted revenue, delivering existing client growth and new business. Happiness and retention of your team (the hive) will also be a key factor of your role. The soft measures are in team happiness, motivation and your own fulfillment in the role.
What’s in it for you
- Working with an experienced team who can support and help you grow
- Working with global premium brand clients
- Generous maternity and paternity leave
- 27 days annual leave
- Gym/Wellbeing membership subsidy
- TechScheme
- Adaptive and core working hours
- Horizons 30 - work from another country for 30 days
- Office dogs, Mario Kart, Funlabs socials, free lunch
- Green and Diversity & Inclusion committees
Brainlabs is proud to be an equal opportunity workplace: we are committed to equal opportunity for all applicants and employees regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief, and marriage and civil partnerships. If you have a disability or special need that requires accommodation during the application process, please let us know!
Please note that we will never ask you to transfer cash or make any other payment to us in order to apply for a role or to work for Brainlabs. Any such asks are fraudulent and should be reported to the appropriate authorities in your area.
Business Director employer: Brainlabs
Contact Detail:
Brainlabs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Director
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your personality! When you get that interview, let your passion for digital media shine through. Share your ideas and experiences, and don’t forget to highlight how you can contribute to Brainlabs' culture and mission.
✨Tip Number 3
Prepare for the unexpected! Brainlabs loves innovation, so be ready to discuss creative strategies and solutions during your interview. Think outside the box and come armed with examples of how you've pushed boundaries in your previous roles.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the Business Director position.
We think you need these skills to ace Business Director
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining Brainlabs and contributing to our mission of becoming the world's largest independent media agency.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We love seeing how your background aligns with our values and the specific requirements of the Business Director role. It shows us you've done your homework!
Be Authentic: Don’t be afraid to let your personality come through in your writing. We value a culture-first approach at Brainlabs, so being genuine and true to yourself will help us get to know the real you. Share your story and what makes you unique!
Follow Up: After submitting your application through our website, consider sending a friendly follow-up email. It shows initiative and keeps you on our radar. Plus, we appreciate candidates who are proactive and engaged in the process!
How to prepare for a job interview at Brainlabs
✨Know the Culture Code
Before your interview, take some time to familiarise yourself with The Brainlabs Culture Code. Understanding their shared principles and values will help you align your answers with what they stand for, showing that you're not just a fit for the role but also for the company culture.
✨Showcase Your Client Management Skills
Prepare specific examples of how you've successfully managed client relationships in the past. Highlight instances where you've addressed business challenges and delivered results, as this is crucial for the Business Director role. Use metrics to back up your claims!
✨Demonstrate Strategic Thinking
Be ready to discuss your approach to building cross-channel media strategies. Think about how you can push boundaries and explore new tactics. Brainlabs values an experimentation mindset, so share any innovative ideas or strategies you've implemented before.
✨Engage with Your Team Leadership Experience
Since you'll be leading a diverse team, come prepared to talk about your leadership style. Share how you've inspired and motivated teams in the past, and how you ensure clear objectives and career progression for your team members. This will show that you understand the importance of team happiness and retention.
