Service Manager - Community Support Service

Service Manager - Community Support Service

Full-Time 40170 - 40170 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a passionate team in providing top-notch neurorehabilitation services.
  • Company: Join Brainkind, a supportive and inclusive employer focused on employee wellbeing.
  • Benefits: Competitive salary, 38 days leave, health plans, and excellent training opportunities.
  • Other info: Rolling interviews, apply soon to secure your chance!
  • Why this job: Make a real difference in people's lives while developing your career.
  • Qualifications: Experience in management and knowledge of care regulations required.

The predicted salary is between 40170 - 40170 £ per year.

Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. Our employees are incredibly passionate about the jobs they do – you will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.

To take overall responsibility for the effective management of all aspects of the service, thereby ensuring the provision of the highest quality standards of specific care and treatment, driven by the needs of the individual.

  • To meet full compliance in line with the requirement of the regulatory body and relevant legislation. To obtain and successfully maintain registration as Registered Manager for the service with CQC.
  • Demonstrate professional leadership and provide ‘hands on’ management support and guidance, managing staff activities and influencing their practices and attitudes.
  • Assume line management responsibilities for the senior management team and lead clinicians where appropriate, to provide operational support and direction. Ensuring that performance standards are identified and met.
  • Take responsibility for setting and monitoring of budgets, capital, and revenue, within location. Ensuring agreed staffing levels are adhered to unless authorised in writing as exception.
  • To include the provision of Induction, training, and support as required in respect of the statutory responsibilities of the service and Brainkind, with particular emphasis on our aims, values, and high-performance standards. This includes the planning and management of annual leave of all staff designations to always ensure the safe running of the service.

In depth knowledge of statutory requirements such as Care Quality Commission regulations and outcomes.

A competitive Salary of Up to £40,170 per annum.

  • 38 days annual leave inclusive of bank holidays
  • Buy and sell up to 5 days annual leave
  • Simply Health Plan; helps to cover the cost of routine healthcare treatments.
  • Access to our Employee Assistance Programme (EAP)
  • Excellent training and support
  • Group life assurance
  • Eye voucher scheme
  • Free parking
  • Company Pension
  • Long Service and Staff Awards

We also put a big focus on employee wellbeing and support. Career development is a priority. We will ensure you get all the training and learning opportunities you need to achieve your goals.

Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible.

All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks.

Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.

Service Manager - Community Support Service employer: Brainkind

At Brainkind, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work environment where our employees are passionate about making a difference in the lives of those we serve. With a strong focus on employee wellbeing, career development, and comprehensive benefits including generous annual leave, training opportunities, and a commitment to inclusivity, we ensure that our team members feel valued and empowered to grow within their roles. Join us in our mission to provide high-quality neurorehabilitation services while enjoying a fulfilling career in a dynamic and caring community.

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Contact Details:

Brainkind Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Manager - Community Support Service

Join HR Networks

Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!

Make Your Presence Known

Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Brainkind!

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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Brainkind.

We think you need these skills to ace Service Manager - Community Support Service

Leadership Skills
Management Skills
Knowledge of Care Quality Commission regulations
Budget Management
Staff Training and Development
Operational Support
Performance Monitoring

Some tips for your application 🫡

Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Brainkind. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.

Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Brainkind and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.

Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Brainkind. List them prominently on your CV to catch the hiring manager's eye.

Align with Company Culture:Make sure your application speaks to Brainkind's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.

How to prepare for a job interview at Brainkind

Brush Up on HR Best Practices

As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Brainkind.

Know Your Recruitment Tools

Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!

Highlight Your People Skills

A full-time HR role at Brainkind will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.

Stay Current with HR Trends

Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Brainkind and how you would contribute to adapting HR strategies.