Service Management Co Ordinator (Permanent)

Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. Our employees are incredibly passionate about the jobs they do – you will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.

To develop and deliver detailed plans for continued service developments in line with Brainkind’s core aims and objectives linked to Brainkind’s Strategic Plan, including managing budgets.

To support existing Service Managers to meet the quality requirements and cover the Service Manager role should the need arise.

Demonstrate professional leadership and provide ‘hands on’ management support and guidance, managing staff activities and influencing their practices and attitudes.

Assume line management responsibilities for the team and lead clinicians where appropriate, to provide operational support and direction, ensuring that performance standards are identified and met.

To include the provision of induction, training and support as required in respect of the statutory responsibilities of the service and Brainkind, with particular emphasis on our aims, values and high-performance standards.

To be an active member of the Operations Group as indicated and on occasion to take on additional defined responsibilities in relation to events such as investigations, disciplinary/grievance hearings and the provision of management support to other services.

To take a lead role, in conjunction with the multidisciplinary team, in the provision of service review and development, ensuring reports are of a professional standard and collated in a timely manner.

Undertaking other project and change activities as directed, whilst ensuring immediate needs are continually balanced with the longer-term vision, engaging with all stakeholders.

• QCF (NVQ) level 5 Diploma in Health and Social Care or an equivalent qualification in Social Care/Health which meet Regulatory Requirements or a commitment to work towards.
• Proven track record of at least 5-year experience in managing Supported Living Services, Homecare Agencies and Housing legislation and regulations.
• Ability to manage change and support staff teams to deliver continuous improvements.
• Experience of managing budgets and financial systems.
• Ability to fulfil the travelling requirements of the post including attending training/meetings and occasional overnight stays.

A competitive salary of up to £54,075 per annum DOE.

We also put a big focus on employee wellbeing and support. Career development is a priority. We will ensure you get all the training and learning opportunities you need to achieve your goals.

Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible.

All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks.

Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.