At a Glance
- Tasks: Lead the transformation of a specialist neurological rehabilitation service and drive operational improvements.
- Company: Join Brainkind, the UK's leading charity for neurological care and rehabilitation.
- Benefits: Competitive salary, generous leave, excellent pension, and ongoing professional development.
- Other info: Opportunity to inspire a team and leave a lasting legacy in neurological rehabilitation.
- Why this job: Make a real impact on lives while leading meaningful change in healthcare.
- Qualifications: Proven experience in improving healthcare services and strong leadership skills required.
- Turnaround Manager – Neurological Rehabilitation Services
- Permanent or 18-Month Fixed-Term Contract
Lead one of the UK's most important neurological rehabilitation improvement programmes.
Brainkind, the UK's leading neurological care and rehabilitation charity, is seeking an experienced Turnaround Manager to lead the transformation of one of our specialist neurological rehabilitation services in Milton Keynes.
This is far more than a Registered Manager role.
We're looking for an experienced healthcare leader with a proven track record of improving underperforming services, driving cultural change and achieving positive CQC outcomes.
If you're passionate about improving lives whilst delivering meaningful operational change, this is an opportunity to leave a lasting legacy.
About Brainkind
Brainkind is the UK's leading charity supporting people with acquired brain injuries, strokes and other complex neurological conditions.
Across our nationwide network of hospitals, residential rehabilitation services and supported living environments, we deliver specialist, person-centred care that helps people maximise independence and improve quality of life.
About the Service
This specialist neurological rehabilitation service supports adults living with acquired brain injury, traumatic brain injury, stroke, complex neurological conditions, physical disabilities and complex nursing or behavioural needs.
The service has significant potential and we are investing in experienced leadership to drive lasting improvement.
The Role
Working alongside senior operational and clinical leaders, you will lead a comprehensive turnaround programme with the objective of achieving a GOOD CQC rating within 12 months.
You will oversee operational performance, governance, workforce engagement, compliance and service culture while embedding sustainable improvements for the future.
Key Responsibilities
- Lead the overall turnaround and service improvement programme.
- Drive the service towards a GOOD CQC rating.
- Develop a high-performing leadership team and positive culture.
- Strengthen operational leadership, governance and CQC compliance.
- Improve workforce engagement, retention and performance.
- Reduce agency reliance through effective workforce planning.
- Improve occupancy, financial performance and operational efficiency.
- Build strong relationships with CQC, commissioners, ICBs and NHS partners.
- Embed sustainable improvements that deliver long-term success.
About You
We're looking for a resilient, confident healthcare leader with experience of successfully improving regulated healthcare services.
You'll ideally have
- Experience improving Requires Improvement or Inadequate services.
- Registered Manager, Interim Manager, Turnaround Manager or Peripatetic Manager experience.
- Strong knowledge of CQC regulations, governance and compliance.
- Experience leading multidisciplinary teams.
- A background within neurological rehabilitation, acquired brain injury, stroke or complex care.
- Experience delivering service improvement and cultural change.
- Level 5 qualification in Health & Social Care or equivalent.
Desirable
- Neurorehabilitation experience and/or Nursing or Allied Health Professional background.
- Experience within specialist neurological or complex residential services.
- Budget management and Registered Manager experience.
Why Join Brainkind?
You'll become part of the UK's leading neurological rehabilitation provider, where innovation, compassion and specialist expertise combine to change lives every day.
In return you'll receive
- Permanent or 18-month Fixed-Term Contract.
- Generous annual leave and excellent pension scheme.
- Ongoing leadership and professional development.
- Support from experienced operational and clinical leaders.
- Opportunity to lead a high-profile neurological service transformation.
This is more than a management role.
It's an opportunity to transform a specialist neurological rehabilitation service, inspire a team, improve lives and leave a legacy of sustainable excellence.
If you have the resilience, experience and leadership to drive meaningful change, we'd love to hear from you
Turnaround Service Manager in Milton Keynes employer: Brainkind
Brainkind is an exceptional employer that prioritises the professional growth of its staff, offering a clear pathway to leadership roles within the neurorehabilitation field. With a supportive and collaborative work culture, employees benefit from extensive training opportunities and generous perks, including 38 days of annual leave, making it an ideal place for those seeking meaningful and rewarding careers in clinical psychology.
StudySmarter Expert Advice🤫
We think this is how you could land Turnaround Service Manager in Milton Keynes
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Brainkind.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Brainkind.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Brainkind, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Turnaround Service Manager in Milton Keynes
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Brainkind.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Brainkind.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Brainkind. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Brainkind. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Brainkind
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Brainkind’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
