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- Tasks: Provide clerical support to a passionate team helping people with brain injuries.
- Company: Join Brainkind, a charity dedicated to improving lives through neurorehabilitation.
- Benefits: Enjoy a competitive salary, 33 days leave, health cash plan, and career development.
- Why this job: Make a real difference in people's lives while growing your skills in a supportive environment.
- Qualifications: Experience in administration, excellent communication skills, and proficiency in Microsoft Office.
- Other info: Be part of a diverse team that values wellbeing and offers great employee support.
The predicted salary is between 19000 - 24000 £ per year.
Glasgow – Eastfields, 1161 Springburn Road, Glasgow, Glasgow City, United Kingdom
Job Description
Posted Tuesday 23 September 2025 at 00:00
Unit Secretary
Location: Glasgow
Salary: up to £23,252.25
Hours: 35 hours per week Monday to Friday 9am – 5pm.
Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries – sustained through trauma, illness, substance abuse and more – to recover and meet their personal goals. Our employees are incredibly passionate about the jobs they do – you will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.
Main purpose
To work as part of the multidisciplinary team, providing a clerical service to support the management team and rehabilitation staff delivering care in an assessment and rehabilitation centre.
Main tasks and responsibilities
- To provide effective, high quality and timely support to the Management team and Business Administrator in order to enable to meet the priorities and objectives of the service.
- Process all emails received, prioritise according to urgency/importance and regular monitoring of work to ensure deadlines are not missed or action delayed.
- Open all incoming post, read and copy to all interested parties.
- Request and collate briefing for meetings etc.
- To provide support in the compiling of the financial reports and Business plan.
- Working with other internal and external services regarding paperwork, meetings etc.
- Provision of a speedy and accurate typing service, from audio dictation or manuscript, using WP software extensively to improve efficiency and to achieve a high standard of presentation.
- Effective communication with staff at all levels, ensuring the efficient collation and distribution of information.
- Deal helpfully and constructively with all telephone enquiries.
- Ensure that all the unit petty cash records are maintained correctly and to the strict deadlines.
- Hand out and monitor the unit petty cash.
Client Referrals/Records
- Effectively collate and input data for waiting/referral list.
- To be responsible for in putting information into electronic patient records where applicable.
- Ensure the manual client records are available for clients admissions.
- Ensure the computerised and manual client administration systems are kept up to date.
- Responsible for maintaining client records within agreed standards.
- Liaise with other services for case notes, diagnostics, x-rays etc.
- Ensure that client financial records are maintained and updated regularly.
Staff Team Support
- Act as a source of advice on clerical matters to staff.
- To provide clerical support in the typing of reports and other documentation.
- To provide an effective and efficient turnaround of work.
- To assist in receiving any visitors and callers, ensuring the attention of appropriate staff to same and dealing with any enquiries.
This Job Description is not intended to be inflexible or include a list of all duties, but an outline of the post; therefore, it may be amended from time to time in consultation with the post-holder.
About you:
- Familiar with Microsoft Office
- Skilled touch typist with RSA qualifications or equivalent
- Proven experience of working within a pressurised environment
- Excellent communication skills, both oral and written
- Ability to prioritise workload effectively in a busy environment and meet specified deadlines
- Good organisational skills
- Experience of working within a care environment
- Experience of banking and administration procedures
Rewards
You can look forward to excellent benefits, including handy discounts on many brands and services.
- A competitive salary of up to £23,252.25
- 33 days annual leave (inclusive of bank holidays) (pro rata)
- Buy and sell up to 5 days annual leave.
- Health Cash Plan
- Access to our Employee Assistance Programme (EAP)
- Excellent training and support
- Group life assurance.
- Free parking
- Company Pension
- Long Service and Staff Awards
We also put a big focus on employee wellbeing and support. It matters to us that you feel at your best. Career development is a priority. We will ensure you get all the training and learning opportunities you need to achieve your goals.
To join our friendly team, click the Apply Now button.
Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible.
*All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks*
Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.
Glasgow – Eastfields, 1161 Springburn Road, Glasgow, Glasgow City, United Kingdom
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Unit Secretary - Glasgow (Eastfields) employer: Brainkind Neurological Centre York
Contact Detail:
Brainkind Neurological Centre York Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Unit Secretary - Glasgow (Eastfields)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Brainkind on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills in Microsoft Office and communication can shine in the role of Unit Secretary.
✨Tip Number 3
Show your passion for helping others! During interviews, share stories that highlight your experience in care environments and how you’ve made a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at Brainkind.
We think you need these skills to ace Unit Secretary - Glasgow (Eastfields)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Unit Secretary role. Highlight your experience in clerical support and any relevant skills that match the job description. We want to see how you can contribute to our team!
Show Off Your Communication Skills: Since effective communication is key in this role, don’t forget to showcase your written and oral communication skills in your application. Use clear and concise language to demonstrate your ability to convey information effectively.
Highlight Your Organisational Skills: The job requires excellent organisational skills, so be sure to mention any experience you have in managing workloads and meeting deadlines. We love to see examples of how you've kept things running smoothly in a busy environment!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to find all the details you need about the role and our organisation!
How to prepare for a job interview at Brainkind Neurological Centre York
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Unit Secretary. Familiarise yourself with the tasks mentioned in the job description, like managing emails and maintaining client records. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Unit Secretary, effective communication is key. Prepare examples of how you've successfully communicated with colleagues or clients in previous roles. Be ready to discuss how you handle phone enquiries and ensure information is distributed efficiently.
✨Demonstrate Your Organisational Skills
The ability to prioritise and manage workload is crucial for this position. Think of specific instances where you've juggled multiple tasks or met tight deadlines. Highlight your experience in a busy environment and how you maintained accuracy under pressure.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities. For example, you might be asked how you'd handle a situation where urgent paperwork needs to be processed quickly. Prepare by thinking through potential scenarios and how you would approach them effectively.
