Support Worker - Cramlington

Support Worker - Cramlington

Cramlington Full-Time No home office possible
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At a Glance

  • Tasks: Support individuals with brain injuries in their daily activities and help them regain independence.
  • Company: Brainkind is a charity dedicated to improving lives of those with brain injuries across the UK.
  • Benefits: Earn up to £13.75 per hour, enjoy 33 days annual leave, and access health cash plans.
  • Why this job: Make a real difference in people's lives while working in a supportive and passionate team.
  • Qualifications: No specific experience needed; just bring your empathy, positivity, and teamwork spirit.
  • Other info: Flexible 4-week rota with evening and weekend shifts; personal care is part of the role.

Job Description

Posted Monday 21 July 2025 at 00:00

Support Worker

Salary: £12.75 per hour with £1 per hour extra on a weekend and Bank Holidays

Brainkind is a charity that aims to improve the lives of peoplewith brain injuries in the UK.Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries – sustained through trauma, illness, substance abuse and more – to recover and meet their personal goals.Our employees are incredibly passionate about the jobs they do – you’ll find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.

Working with physically disabled adults with complex needs at a purpose-built unit with a great access to the community. You’re there to support people and enable individuals to meet their own needs and sometimes helping them gain the skills and confidence to live independently and/or return home. You will help the individuals access the community go swimming, the cinema sports events concerts just to name a few depending on the individuals’ interests.

You will share the journey with these inspiring people as they overcome hurdles, achieve milestones, and reach the goals they’ve set. You can make a massive difference and inspire the people you work alongside.

The Role

This role is based in Jane Percy House, a 25-bed purpose-built unit in Cramlington, Northumberland which provides care and support to people with physical disabilities and complex needs. We have a sensory room and a sensory garden.

We will train you to provide personalised support to people who use our service and in your induction, you will get to know how to work alongside and support them. You will follow individual support plans to meet the needs and aspirations of each person.

You’ll get huge job satisfaction from seeing the people you are supporting do more for themselves and live the life they want to live. If you’re interested in building a career, we’re here to support you all the way on your own journey.

You will work to Brainkind\’s values, be agile, resourceful courageous, connected, and have heart. We work to these values in every aspect of our role and the people who use our service are at the heart of everything we do.

We provide a 4 week rota system where teams work together and this includes evening and weekend work.Personal Care is a requirement of the job role for the people we support.

About you

We’re not looking for any kind of specific experience. It is your personality and values that will make you a good fit for the role and our Charity. We can train and develop you to become a great rehabilitation support worker if you:

• have genuine empathy for our residents, with the positivity, patience, and resilience to support them through the difficult times of their rehabilitation

• enjoy teamwork and take pride in getting a job done well alongside your colleagues

• have excellent face to face communication skills and a good standard of literacy

• have good time management skills and the ability to prioritise your own workload.

Rewards

A competitive rate of upto £13.75 per hour

33 days annual leave inclusive of bank holidays (pro-rata)

  • Buy/Sell up to 5 days Annual Leave
  • Health Cash Plan (From June)

Access to our Employee Assistance Programme (EAP)

Excellent training and support

Group life assurance

Company Pension

Long service and staff awards

Free parking

We also put a big focus on employee wellbeing and support. It matters to us that you feel at your best. Career development is a priority. We will ensure you get all the training and learning opportunities you need to achieve your goals.

If this position sounds of interest to you, apply today by clickingApply Nowbutton.

Please note: we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible.

*All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks*

Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It’s a place where we recognise, celebrate and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.

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Support Worker - Cramlington employer: Brainkind Neurological Centre York

Brainkind is an exceptional employer dedicated to improving the lives of individuals with brain injuries, offering a supportive and inclusive work environment in Cramlington. With a strong emphasis on employee wellbeing, career development, and teamwork, staff enjoy competitive pay, generous leave, and comprehensive training opportunities. Join us at Jane Percy House, where you can make a meaningful impact while growing both personally and professionally.
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Contact Detail:

Brainkind Neurological Centre York Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Worker - Cramlington

✨Tip Number 1

Familiarise yourself with Brainkind's values and mission. Understanding their commitment to improving the lives of people with brain injuries will help you align your responses during interviews and demonstrate your genuine interest in the role.

✨Tip Number 2

Highlight any relevant personal experiences or volunteer work that showcase your empathy and teamwork skills. Sharing stories about how you've supported others can make a strong impression on the hiring team.

✨Tip Number 3

Prepare to discuss your time management and prioritisation skills. Since the role involves personal care and supporting individuals with complex needs, being able to articulate how you manage your workload effectively will be crucial.

✨Tip Number 4

Research common challenges faced by individuals with brain injuries and think about how you would approach these situations. Being knowledgeable about the field will show your commitment and readiness to take on the responsibilities of a Support Worker.

We think you need these skills to ace Support Worker - Cramlington

Empathy
Patience
Resilience
Teamwork
Face-to-Face Communication Skills
Literacy
Time Management
Prioritisation
Adaptability
Problem-Solving
Interpersonal Skills
Motivational Skills
Understanding of Personal Care Needs
Community Engagement

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Support Worker. Highlight key skills such as empathy, teamwork, and communication that are essential for this role.

Tailor Your CV: Customise your CV to reflect the qualities and experiences that align with Brainkind's values. Emphasise any relevant volunteer work or personal experiences that demonstrate your ability to support individuals with complex needs.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the challenges faced by individuals with brain injuries. Use specific examples to illustrate your empathy and resilience.

Highlight Your Soft Skills: In your application, focus on soft skills like patience, positivity, and time management. These are crucial for a Support Worker role and will resonate well with the hiring team at Brainkind.

How to prepare for a job interview at Brainkind Neurological Centre York

✨Show Your Empathy

During the interview, demonstrate your genuine empathy for individuals with brain injuries. Share personal experiences or stories that highlight your ability to connect with others and support them through challenging times.

✨Highlight Teamwork Skills

Emphasise your ability to work well in a team. Discuss past experiences where you collaborated effectively with colleagues to achieve a common goal, as teamwork is crucial in this role.

✨Communicate Clearly

Since excellent face-to-face communication skills are essential, practice articulating your thoughts clearly. Be prepared to answer questions about how you would communicate with residents and their families.

✨Demonstrate Time Management

Be ready to discuss how you prioritise tasks and manage your time effectively. Provide examples of situations where you successfully balanced multiple responsibilities, as this will show your ability to handle the demands of the role.

Support Worker - Cramlington
Brainkind Neurological Centre York
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