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- Tasks: Lead and support a team in providing top-notch care to our service users.
- Company: Join Brainkind, a specialist neurological care centre dedicated to enhancing lives in Hertfordshire.
- Benefits: Enjoy competitive pay, weekend bonuses, 33 days annual leave, and free parking.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: Must have Level 3 in Health and Social Care and 2 years of relevant experience.
- Other info: This role includes weekend shifts and is not accessible by public transport.
Neurological Care Centre – Stagenhoe, St. Paul\’s Walden, Hitchin, Herefordshire, County of, United Kingdom
Job Description
Posted Friday 9 January 2026 at 01:00
Hitchin
£13.75 per hour with a 10% Market Enhancement (£15.12 per hour)
Must have a Level 3 in Health and Social Care to apply
Will include weekend and bank holiday shifts
Brainkind has an exciting opportunity for a Senior Healthcare Assistant to join our dedicated team at Stagenhoe Neurological Care Centre. As a Senior Healthcare Assistant, you will coordinate the provision of high-quality holistic person-centred care and support to our service users. You will also provide direct supervision, coaching and mentoring to junior staff.
About us:
Stagenhoe is a Brainkind specialist neurological care centre based in Hertfordshire, caring for people aged 18 and over a range of neurological conditions. At Stagenhoe, we provide the care people need to optimise their health and wellbeing, maximise their independence and support their emotional and social needs. We provide specialist neurological care, rehabilitation and support tailored to the individual needs of people with a range of neurological conditions.
Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support and help improve the lives of people with a neurological condition or brain injury.
About the role:
- To carry out and delegate care and support tasks whilst ensuring a safe, clean and comfortable environment
- To ensure that the rights and choices of individuals are actively promoted and supported and their beliefs and preferences are appropriately acknowledged
- To comply with national and local policy, procedures, guidelines and legislation
- To complete local and corporate induction and attendance of mandatory and priority training
- To promote choice in the delivery of care and support. Reviewing and making suggestions to enhance the individuals’ experience. Enabling concerns and complaints to be raised freely by the individual and/or their representatives.
About you:
- Numerate and literate
- Good communication skills
- Experience of working within a team
- Demonstrable skills in leadership and supervision
- 2 years relevant care work experience
- Audit awareness
- Coaching and mentoring experience and or qualifications
- Competencies that are specific to the speciality
Stagenhoe is not accessible by public transport.
Rewards
You can look forward to excellent benefits including:
- £13.75 per hour with a 10% Market Enhancement (£15.12 per hour)
- 20% Weekend and Overtime Enhancement & 30% Bank Holiday Enhancement
- 33 Days AL
- Access to our Employee Assistance Programme (EAP)
- Excellent training and support
- Company Pension
- Long service and staff awards
- Free parking
To join our friendly team, click the Apply Now button.
Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible.
*All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks*
Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.
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Senior Healthcare Assistant - Hitchin employer: Brainkind Neurological Centre York
Contact Detail:
Brainkind Neurological Centre York Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Healthcare Assistant - Hitchin
✨Tip Number 1
Familiarise yourself with the specific needs of neurological care. Understanding the conditions and challenges faced by patients can help you stand out during discussions with the hiring team.
✨Tip Number 2
Highlight your leadership and mentoring experience in conversations. Since the role involves supervising junior staff, showcasing your ability to coach and guide others will be crucial.
✨Tip Number 3
Prepare to discuss how you promote person-centred care. Be ready to share examples of how you've supported individuals' rights and choices in previous roles, as this aligns with the job's core responsibilities.
✨Tip Number 4
Since Stagenhoe is not accessible by public transport, consider your travel options. Being able to demonstrate a reliable way to commute can show your commitment to the role and ease any concerns from the employer.
We think you need these skills to ace Senior Healthcare Assistant - Hitchin
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Senior Healthcare Assistant position. Highlight key skills such as leadership, communication, and care experience in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience in healthcare. Emphasise your Level 3 qualification in Health and Social Care, along with any coaching or mentoring experience you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing person-centred care. Mention specific examples from your past work that demonstrate your ability to lead and support a team effectively.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a healthcare setting.
How to prepare for a job interview at Brainkind Neurological Centre York
✨Showcase Your Experience
Make sure to highlight your relevant care work experience during the interview. Discuss specific situations where you demonstrated leadership, supervision, or mentoring skills, as these are crucial for the Senior Healthcare Assistant role.
✨Understand Person-Centred Care
Familiarise yourself with the principles of person-centred care. Be prepared to discuss how you would promote the rights and choices of individuals, ensuring their beliefs and preferences are respected in your approach to care.
✨Demonstrate Communication Skills
Effective communication is key in healthcare settings. Practice articulating your thoughts clearly and concisely, and be ready to provide examples of how you've successfully communicated with both colleagues and service users in the past.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and the organisation. You might inquire about the training opportunities available or how the team collaborates to enhance patient care.
