Governance & Quality Assurance Administrator - York

Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries – sustained through trauma, illness, substance abuse and more – to recover and meet their personal goals. Our employees are incredibly passionate about the jobs they do – you will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.

MAIN PURPOSE: To provide support for the smooth running, efficiency and effectiveness of the Governance and Quality Assurance Team. The post holder will provide robust administration support to the team and have previous experience working within a similar busy environment, effectively managing multiple priorities and ensuring confidentiality is maintained at all times. Due to the nature of the role, the post holder will need to demonstrate sound system skills and IT proficiency, particularly with Microsoft Office packages such as Word, Excel and Outlook.

MAIN TASKS AND RESPONSIBILITIES:

• To undertake a variety of general administrative duties related to the work of the Governance and Quality Assurance Team and support management activities across Brainkind. This includes, but is not limited to, producing information electronically, photocopying, collating and dispatching of large mailings and/or meeting packs across the organisation, preparing invoices for processing, booking meeting rooms, travel etc. to enhance the smooth running of the Team.
• To issue routine correspondence in the form of letters, memos or emails as appropriate.
• To have responsibility for the receipt, sorting and distribution of incoming internal and external mail to the Team and the process of outgoing mail.
• To administer centralised email accounts for the team and ensure that all requests are responded to or forwarded to the relevant contact in a timely manner.
• To develop and maintain electronic filing systems.
• Arrange, minute, produce and distribute accurate records of meetings e.g. corporate, departmental and team meetings.
• To co-ordinate training activities delivered by the team including the booking of delegates onto courses and providing joining instructions and other course related information.
• Produce correspondence and reports from written documents and other sources, including research as appropriate.
• Accurately input data into computerised departmental systems, databases and spreadsheets and process, retrieve and cleanse data as necessary.
• Providing support for project work.

ABOUT YOU:

• Educated to GCSE level or equivalent.
• Experience in arranging meetings to include the taking of minutes and servicing meetings.
• Experience of running and handling reports.
• Experience of working within an environment requiring confidentiality and integrity.
• Secretarial and/or administrative experience.
• Able to manage purchase orders for the team.
• The ability to communicate complex information to a wider audience.
• Ability to use own initiative and be adaptive and flexible.
• The ability to prioritise your workload effectively in a busy environment and meet specified deadlines.

REWARDS: You can look forward to excellent benefits including:

• A competitive rate of £24,982.65 per annum.
• Access to our Employee Assistance Programme (EAP).
• Excellent training and support.
• Company Pension.
• Group life assurance.
• Long service and staff awards.
• Free parking.

We also put a big focus on employee wellbeing and support. It matters to us that you feel at your best. Career development is a priority. We will ensure you get all the training and learning opportunities you need to achieve your goals.

To join our friendly team, click the Apply Now button.

Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.