At a Glance
- Tasks: Support the clinical team by managing referrals and ensuring efficient service delivery.
- Company: Brainkind, a charity dedicated to improving lives of those with brain injuries.
- Benefits: Competitive salary, 35 days leave, health cash plan, and career development opportunities.
- Other info: Join a diverse and inclusive organisation focused on employee wellbeing.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: Degree in relevant field or equivalent experience in health and social care.
The predicted salary is between 27300 - 27300 £ per year.
Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries sustained through trauma, illness, substance abuse and more – to recover and meet their personal goals. Our employees are incredibly enthusiastic about the jobs they do – you will find a dedicated team spirit across our services and amazing colleagues who always pull together and look out for each other.
MAIN PURPOSE
To provide a high quality confidential and comprehensive support service to the Service Manager and Clinical Team to ensure efficiency in the service users’ care. This will involve focusing primarily on ensuring an efficient referrals, admissions, and discharge process for service users.
MAIN TASKS AND RESPONSIBILITIES
- Gather referrals information from the clinical co‑ordinator and review with the clinical team to determine appropriate referrals for assessment and rehabilitation.
- Visit local hospitals and neighbouring hospitals to undertake pre‑admission screening assessments, gather information to feedback to the service manager and clinical team for effective decision making.
- Communicate with hospital patients about the service that can be provided; be an ambassador for service at all times.
- Compile pre‑admission assessment reports to commissioners within 48hrs of assessment.
- Attend weekly meetings to discuss referrals and admissions with the team.
- Assess social care needs on client admission and communicate with the clinical key worker.
- Provide information, directing and prioritising queries as appropriate to ensure efficiency and effectiveness of service delivery.
- Be responsible for incoming referrals and input appropriately onto the correct databases. This will include maintaining the CRM and ensuring all entries are completed in a timely and accurate manner.
- Attend service user discharge review meeting and make links with external agencies to secure future move on placements for service users.
- Ensure all welcome information is available to new service users and family members on arrival.
- Regularly maintain the service users’ discharge care plans/profiles detailing discharge plan/destination and progress to date.
About you
- Educated to degree level or equivalent in relevant field – i.e. Psychology, OT Health & Social Care, NVQ Level 4 or proven relevant experience in the same or similar role.
- Experience in working in health and social care field.
- Current Clean Driving License.
- Proven track record of planning and organising own work schedule and adhering to strict deadlines.
- Experience dealing with Funders and Commissioners with enquiries and referrals.
- Experience working with a high level of confidentiality and discretion in all matters.
- Excellent communication and interpersonal skills, motivation, persuasion, influencing skills, flexibility, commitment, and professional appearance.
REWARDS
- A competitive salary of £27,300 per annum.
- 35 days annual leave (inclusive of bank holidays) (pro rata).
- Buy and sell up to 5 days annual leave.
- Health Cash Plan.
- Access to our Employee Assistance Programme (EAP).
- Excellent training and support.
- Group life assurance.
- Free parking.
- Company Pension.
- Long service and Staff Awards.
We also put a big focus on employee wellbeing and support. It matters to us that you feel at your best. Career development is a priority. We will ensure you get the training and learning opportunities you need to achieve your goals. Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.
Referrals Coordinator in Ely employer: Brainkind Neurological Centre York
Brainkind is an exceptional employer dedicated to improving the lives of individuals with brain injuries, offering a supportive and collaborative work environment in Ely, Cambridgeshire. With a competitive salary, generous annual leave, and a strong focus on employee wellbeing and career development, we ensure our team members have the resources and opportunities they need to thrive. Our commitment to diversity and inclusion, along with unique benefits like health cash plans and long service awards, makes Brainkind a rewarding place to work for those seeking meaningful employment.
Contact Details:
Brainkind Neurological Centre York Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Referrals Coordinator in Ely
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care field. Let them know you're on the lookout for a Referrals Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Visit our website regularly and apply directly through it. This shows initiative and can set you apart from other candidates who are just waiting for opportunities to come to them.
✨Tip Number 3
Prepare for interviews by researching Brainkind and understanding their mission. Familiarise yourself with their services and think about how your skills can contribute to their goals. This will help you stand out as a candidate who truly cares about the work they do.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Referrals Coordinator position.
We think you need these skills to ace Referrals Coordinator in Ely
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Referrals Coordinator role. Highlight your relevant experience in health and social care, and show us how your skills align with our mission at Brainkind.
Showcase Your Communication Skills:Since this role involves a lot of communication with service users and clinical teams, let us see your excellent interpersonal skills shine through in your application. Use clear and concise language to demonstrate your ability to convey information effectively.
Be Detail-Oriented:Attention to detail is key for this position. When filling out your application, double-check for any errors and ensure all information is accurate. This will show us that you can handle the responsibilities of managing referrals and maintaining databases.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Brainkind and what we stand for!
How to prepare for a job interview at Brainkind Neurological Centre York
✨Know Your Stuff
Before the interview, make sure you understand Brainkind's mission and the role of a Referrals Coordinator. Familiarise yourself with the types of brain injuries they deal with and how the referral process works. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Communication Skills
As a Referrals Coordinator, you'll need excellent communication skills. Prepare examples from your past experiences where you've effectively communicated with patients or colleagues. Think about times when you had to persuade or influence others, as these skills are crucial for the role.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. For instance, you might be asked how you would handle a difficult referral situation. Practice your responses to these types of questions, focusing on your thought process and how you prioritise tasks.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewers. This could be about the team dynamics, the challenges they face in the referral process, or how success is measured in the role. It shows you're engaged and serious about the position.
