Bank Healthcare Assistant - Hitchin

Bank Healthcare Assistant - Hitchin

Hitchin Full-Time No home office possible
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At a Glance

  • Tasks: Support clients in their recovery journey through compassionate care and teamwork.
  • Company: Join Brainkind, a leading neurological care centre dedicated to improving lives.
  • Benefits: Enjoy competitive pay, discounts, 33 days annual leave, and a focus on wellbeing.
  • Why this job: Make a real impact in people's lives while developing your career in healthcare.
  • Qualifications: Teamwork experience, basic IT skills, and a passion for helping others are essential.
  • Other info: Own transport required; apply quickly as interviews are ongoing!

Neurological Care Centre – Stagenhoe, St. Paul\’s Walden, Hitchin, Herefordshire, County of, United Kingdom

Job Description

Posted Friday 23 January 2026 at 01:00

please note we do not offer sponsorship for this role

Location: Hitchin, SG4 8BY

We will accept part-time and full-time applicants

Pay Rate: £12.75 per hour with a 10% Market Enhancement (£14.02 per hour)

If you are passionate about providing expert and compassionate care and looking to develop in your career as a Healthcare Assistant in the field of Neurological care, Brainkind Stagenhoe has an amazing opportunity for you!

About us:

Stagenhoe is a Brainkind specialist neurological care centre based in Hertfordshire, caring for people aged 18 and over a range of neurological conditions. At Stagenhoe, we provide the care people need to optimise their health and wellbeing, maximise their independence and support their emotional and social needs.

Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support and help improve the lives of people with a neurological condition or brain injury.

Due to the nature of the location, you must have your own transport. We cannot offer sponsorship for this role.

About the role

  • Working with other team members to ensure optimum cognitive, social, emotional, physical, and functional recovery. Ensuring that rehabilitation goals, strategies and procedures are implemented and reinforced
  • Carrying out personal care duties with close supervision and making judgements involving straightforward facts or situations
  • Monitoring the physical and emotional well-being of all clients in order to be aware of changes and to alert senior colleagues, as necessary. Assisting in maintaining morale of clients by communication and contact – achieved by talking and working with them
  • Ensuring accurate reporting and documentation
  • Reviewing and making suggestions to enhance the individuals’ experience. Challenging practice as appropriate and supporting junior and new staff
  • Promoting choice in the delivery of care and support. Enabling concerns and complaints to be raised freely by the individual and/or their representatives.
  • Supporting service users to have their views and experiences considered in the way the service is provided and delivered
  • Facilitating the safe and smooth running of the Service, the post holder is expected to maintain a safe working environment, maintain service user confidentiality, and occasionally taking on reasonable additional tasks
  • Proven experience of working within a team
  • Willing to provide personal care
  • Numeracy and literacy skills
  • IT skills including accessing and using the internet, email and word

Rewards

You can look forward to excellent benefits including:

  • A competitive rate of £12.75 per hour with a 10% Market Enhancement (£14.02 per hour)
  • 33 Days AL
  • Buy/Sell up to 5 days AL each year
  • Health Cash Plan
  • Access to our Employee Assistance Programme (EAP)
  • Excellent training and support
  • Company Pension
  • Group life assurance
  • Long service and staff awards
  • Free parking

We also put a big focus on employee wellbeing and support. It matters to us that you feel at your best. Career development is a priority. We will ensure you get all the training and learning opportunities you need to achieve your goals.

To join our friendly team,click the Apply Now button.

**Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible. **

*All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks*

Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.

Neurological Care Centre – Stagenhoe, St. Paul\’s Walden, Hitchin, Herefordshire, County of, United Kingdom

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Bank Healthcare Assistant - Hitchin employer: Brainkind Neurological Centre York

At Brainkind Stagenhoe, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment for our Healthcare Assistants. Located in the picturesque Hitchin area, we offer competitive pay rates, generous enhancements for weekends and bank holidays, and a strong emphasis on employee wellbeing and career development. With access to excellent training opportunities and a commitment to recognising and celebrating diversity, joining our team means becoming part of a compassionate community focused on making a meaningful impact in the lives of those we care for.
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Contact Detail:

Brainkind Neurological Centre York Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Bank Healthcare Assistant - Hitchin

✨Tip Number 1

Familiarise yourself with the specific neurological conditions that Brainkind Stagenhoe focuses on. Understanding these conditions will not only help you in interviews but also show your genuine interest in the role.

✨Tip Number 2

Highlight any previous experience you have in healthcare or working with vulnerable individuals. Be prepared to discuss specific examples of how you've contributed to a team and supported clients in their recovery.

✨Tip Number 3

Since the role requires good communication skills, practice articulating your thoughts clearly. You might be asked situational questions during the interview, so think about how you would handle various scenarios involving client care.

✨Tip Number 4

Make sure to demonstrate your commitment to ongoing professional development. Research any relevant training or certifications that could enhance your application and be ready to discuss how you plan to grow in this role.

We think you need these skills to ace Bank Healthcare Assistant - Hitchin

Compassionate Care
Teamwork
Communication Skills
Monitoring and Reporting
Emotional Intelligence
Numeracy and Literacy Skills
IT Proficiency
Problem-Solving Skills
Adaptability
Understanding of Neurological Conditions
Client Advocacy
Confidentiality Awareness
Rehabilitation Support
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Bank Healthcare Assistant. Tailor your application to highlight relevant experience in neurological care and teamwork.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in healthcare or related fields. Mention specific skills such as monitoring well-being, communication with clients, and documentation accuracy that align with the job's requirements.

Showcase Your Passion: Express your passion for providing compassionate care in your application. Share personal anecdotes or experiences that demonstrate your commitment to improving the lives of individuals with neurological conditions.

Proofread Your Application: Before submitting, thoroughly proofread your application for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial in a healthcare setting.

How to prepare for a job interview at Brainkind Neurological Centre York

✨Show Your Passion for Care

Make sure to express your genuine passion for providing compassionate care during the interview. Share specific examples from your past experiences that highlight your dedication to helping others, especially in a healthcare setting.

✨Understand Neurological Conditions

Familiarise yourself with common neurological conditions and the specific needs of patients in this field. Being knowledgeable about the challenges these individuals face will demonstrate your commitment and readiness to support their recovery.

✨Highlight Teamwork Skills

Since the role involves working closely with other team members, be prepared to discuss your experience in collaborative environments. Share instances where you successfully worked as part of a team to achieve a common goal, particularly in healthcare settings.

✨Prepare Questions

Have a few thoughtful questions ready to ask the interviewer. This shows your interest in the role and the organisation. You might inquire about the training opportunities available or how the team supports each other in delivering care.

Bank Healthcare Assistant - Hitchin
Brainkind Neurological Centre York
Location: Hitchin

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