At a Glance
- Tasks: Manage sales enquiries, prepare quotes, and support the sales process in a dynamic environment.
- Company: Join Brainbox Ltd, a leader in neuroscience research solutions with a supportive culture.
- Benefits: Enjoy flexible working hours, 25 days annual leave, and access to a pension scheme.
- Other info: Opportunity for career growth in a fast-paced, innovative field.
- Why this job: Be part of a global impact in neuroscience while developing your skills in a friendly team.
- Qualifications: Degree in business or science preferred; strong communication and CRM skills required.
The predicted salary is between 30000 - 30000 £ per year.
Salary: up to £30,000 per annum (depending on experience)
Working Pattern: Full-time with flexible start/finish times, and 9-day fortnight
Annual Leave: 25 days per year, plus UK bank holidays
Pension: Access to the company pension scheme (applicable after six months)
About Us
Brainbox Ltd (www.brainbox-neuro.com) is a leading international provider of neuroscience research solutions, specialising in non‑invasive brain stimulation and neuroimaging technologies. Supplying universities, research institutions, and hospitals worldwide, we offer cutting‑edge equipment and expertise to advance neuroscience research.
As part of Brainbox Ltd, we also operate:
- Brainbox Initiative (www.brainbox-initiative.com) – our dedicated programme supporting early‑career researchers in non‑invasive brain stimulation.
- The Science Behind (www.thesciencebehind.com) – our specialist neuroscience services division, supporting the clinical trial sector.
About the Role
Brainbox Ltd is looking for a proactive and highly organised Technical Sales Administrator to join our team at our Cardiff Head Office. This is a critical frontline role designed to be the "engine room" of the Brainbox sales funnel. You will be the primary point of contact for all incoming enquiries, ensuring that every potential customer receives a rapid, professional, and helpful response. The role focuses on the triage, validation, and qualification of leads generated via our website, direct quote requests, and international exhibitions.
Key Responsibilities
- Lead Triage & Validation: Acting as the first point of contact for enquiries from website forms, email, and exhibition data. You will validate leads to ensure they meet company criteria and quantify their potential value.
- Quotation Management: Preparing and issuing initial quotations based on customer requirements and standard pricing structures.
- Proactive Follow‑up: Carrying out the initial follow‑up on issued quotations to gauge interest and address basic commercial questions.
- Sales Closing: Independently closing sales where customer requirements are fully met by the initial quote and no further specialist input is required.
- Coordination & Handover: Ensuring a seamless handover of qualified, complex leads to our Product Specialists in the Customer Support team, providing them with a clear brief of the customer’s needs.
- CRM Management: Expertly maintaining and updating the Zoho CRM system to ensure all lead data is accurate, up‑to‑date, and actionable for the wider team.
- Administration Support: Assisting the rest of the administration team in completing the order process, tracking progress and coordinating logistics when required.
Required Qualifications & Skills
- Education: A degree in a business, communications, or science‑related field is preferred, though relevant experience is highly valued.
- Communication: Exceptional written and verbal communication skills; ability to build rapport with a diverse international client base.
- Commercial Awareness: Understanding of sales cycles and the ability to identify high‑value opportunities.
- Software Proficiency: Hands‑on experience with Zoho CRM (or a similar major CRM platform) and the Microsoft Office Suite.
- Organisation: Highly organised with the ability to manage a high volume of enquiries with meticulous attention to detail.
- Technical Understanding: An ability to understand technical systems and their capabilities.
- Previous experience in sales administration, lead generation, or a B2B customer service role.
- An interest in neuroscience, medical devices, or life sciences.
- Language skills (additional to English) to support our global customer base.
What We Offer
- Flexible Working: We operate a 9‑day fortnight, providing employees with every other Friday off.
- Global Impact: The chance to be a key player in a leading global neuroscience solutions provider.
- Head Office Hub: A central role based at our Head Office in Cardiff, working closely with leadership and technical teams.
- Supportive Culture: A friendly, supportive, and highly professional small‑team environment.
To Apply
Please send your CV and a short covering letter or email via LinkedIn or to careers@brainbox-neuro.com outlining:
- Your relevant experience in sales administration or customer‑facing roles.
- Examples of your proficiency with Zoho CRM or similar database management tools.
- Your interest in working within the neuroscience and neurotechnology sector.
Technical Sales Administrator in Cardiff employer: Brainbox Ltd
At Brainbox Ltd, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work culture that fosters innovation in the neuroscience sector. Our Cardiff Head Office provides a dynamic environment with flexible working hours, a 9-day fortnight, and ample opportunities for professional growth, making it an ideal place for those passionate about advancing neuroscience research while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Sales Administrator in Cardiff
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Technical Sales Administrator at Brainbox Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Brainbox Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Technical Sales Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Technical Sales Administrator in Cardiff
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Brainbox Ltd:When writing your cover letter, make sure to tailor your message specifically for Brainbox Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Brainbox Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Brainbox Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Brainbox Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Brainbox Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
