At a Glance
- Tasks: Coordinate exciting events and create a vibrant atmosphere at our campus.
- Company: Join a dynamic team at BrainStation, where innovation meets community.
- Benefits: Flexible hours, hands-on experience, and a chance to enhance your skills.
- Other info: Perfect for those looking to grow in a fast-paced, fun environment.
- Why this job: Be the face of our campus and deliver unforgettable experiences to students and guests.
- Qualifications: Passion for customer service and a knack for organisation.
The predicted salary is between 25000 - 35000 £ per year.
About the Role
The Event Coordinator is a dynamic role centered around animating the BrainStation campus and demonstrating operational excellence. You will be a key player in delivering a five-star customer experience to every person who comes to our campus. You will engage in creating word of mouth excitement and building brand awareness in the local community. This will involve sharing everything we offer at our campus, from workshops and events, to courses in data, design, development, marketing, product and business.
Responsibilities
- Customer service and front desk support
- Opening and closing duties for facility
- Maintain facility cleanliness through building walkthroughs and checklists reporting
- Set up and management of audio/visual equipment (projectors, microphones, tv’s)
- Event execution including setup, teardown, catering and other operational requirements as needed
- Set up and clean up of all food, beverage and hospitality service for courses, workshops and events
- Preparing and packaging student Welcome Boxes
- Continuously contribute to maintaining an exceptional student and/or guest experience
- Any other duties as required to ensure day to day facility efficiency
Requirements
- A flare for customer service and a dedication to excellence
- Ability to adapt in a fast paced environment and be proficient in self directed work
- Strong attention to detail and organizational skills
- A team player mindset with a ‘can-do’ attitude and a willingness to follow through and accomplish any required task with enthusiasm and a positive energy
- A committed attitude to making the student experience, customer experience and event experience at BrainStation a 5 star experience
- Thorough understanding of our product offerings and the ability to speak to each of them confidently
- A flexible schedule with evening and weekend availability
- Previous experience in event execution an asset
- Experience in hospitality or the food and beverage industry an asset
Equal Employment Opportunity
BrainStation is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.
Event Coordinator in London employer: Brain Station
At BrainStation, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our Event Coordinators to shine. Located in a dynamic campus environment, we offer exceptional employee growth opportunities through hands-on experience in event execution and customer service, all while contributing to a five-star experience for our students and guests. Join us to be part of a team that values creativity, collaboration, and community engagement, making every day at work both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Event Coordinator in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Brain Station. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Brain Station
Don't be shy about reaching out to Brain Station directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Event Coordinator in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Brain Station and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Brain Station
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!