Director, Client Planning United Kingdom

Brainlabs is the media agency built to answer one question: what's actually driving profit? Founded in 2012 by Daniel Gilbert, we were built by engineers before we were a media agency. Today, 1,000+ Brainlabbers across five continents use our proprietary agents, built on 32 media tools and over 2,500 logged experiments, to help brands connect every channel they plan and buy to one thing: the bottom line.

You are pivotal to leading the client day to day. As Director, Client Planning you run the media approach, ensure brilliant delivery and performance, and bring the Brainlabs proposition to life for clients. You are the primary strategic adviser on your accounts — the conductor who keeps every moving part aligned and accountable.

• Owns the annual and quarterly media plan. Decides budget allocation across channels based on performance data.
• Acts as the conductor of the client. Briefs practice teams and ensures their outputs ladder up to your central strategy.
• Accountable for overall client performance across all practices and KPIs.
• Ensures day-to-day client interactions with Brainlabs are excellent, and that practice interactions feel like a single, unified team.
• The primary day-to-day strategic advisor to the client. Translates the Strategy Framework into media reality, partnering with Strategy and Data Directors.
• Responsible for both the floor (delivery standards) and the ceiling (innovation and intention), leveraging technology to deliver both at scale.
• Manages scope delivery, ensures the team is neither over nor under servicing, and supports pitching for new business.
• Leads and co-ordinates the innovation and testing agenda for their clients.

• 8+ years' experience delivering full-service media solutions to clients within a vertical specialism.
• Proven client leadership skills - a trusted adviser to multiple senior stakeholders.
• Strong knowledge of how marketing and cross-media channels directly drive client KPIs.
• A great storyteller and presenter with proven pitch experience.
• A natural problem solver who translates client challenges into real media solutions.
• Understanding of how end-to-end full-service media agencies deliver integrated solutions.
• Organised and proactive - adept at using tech and process to run your team effectively.

• You will live our culture code every day!
• You’ll become an indispensable trusted, strategic adviser to your client stakeholders.
• Award wins for your client solutions.
• Minimum 7+ TRR scores or CSAT.
• Internal profitability metric hit such as DLM, revenue targets.
• A growing portfolio of revenue across your client or portfolio of clients.
• Evidence of broad revenue sources for your client via multiple Brainlabs products.
• Increasing profile in the media world in your sector/marketing prompting Brainlabs and your client success.
• Be revenue hungry and pitch successfully.
• Make your client stakeholders famous and successful!

Brainlabs actively seeks and encourages applications from candidates with diverse backgrounds and identities. We are proud to be an equal opportunity workplace: we are committed to equal opportunity for all applicants and employees regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief, and marriage and civil partnerships. If you have a disability or special need that requires accommodation during the application process, please let us know!

Please note that we will never ask you to transfer cash or make any other payment to us in order to apply for a role or to work for Brainlabs. Any such asks are fraudulent and should be reported to the appropriate authorities in your area.