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For Companies At a Glance
- Tasks: Welcome customers, assist with eyewear selection, and ensure top-notch service.
- Company: Join a vibrant optical team in the heart of London.
- Benefits: Full-time role with competitive pay and opportunities for growth.
- Why this job: Make a difference in people's lives by helping them see better.
- Qualifications: Experience in customer service; training provided for optical skills.
- Other info: Dynamic work environment with a focus on teamwork and customer satisfaction.
The predicted salary is between 28800 - 43200 £ per year.
This is a full-time on-site role for an Optical Assistant located in the London area, United Kingdom. The Optical Assistant will be responsible for welcoming customers, scheduling appointments, assisting with frame and lens selection, providing advice on eyewear options, and ensuring an exceptional customer service experience. Additional responsibilities include maintaining the presentation of the store, managing patient records, assisting with basic adjustments and repairs of eyewear, and supporting the wider team to ensure smooth operations.
Qualifications
- Experience as an optical assistant is required
- Exceptional customer service and communication skills
- Ability to assist with frame selection, lens preferences, and lifestyle-oriented recommendations (training will be provided)
- Organisational abilities to manage appointments and maintain patient records
- Basic understanding of optical terminology and the ability to learn technical skills related to eyewear adjustments and repairs
- Attention to detail and the ability to maintain accuracy in a fast-paced environment
- Flexibility and a positive attitude to deliver an excellent customer experience
Optical Assistant employer: Braham Opticians
Contact Detail:
Braham Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Get to know the company before your interview! Research their values, products, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with customers regularly, think of scenarios where you can demonstrate your ability to assist with frame selection and provide advice on eyewear options. Role-playing with a friend can really help!
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Make sure you look professional and approachable when you go for your interview. It shows you take the opportunity seriously.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It’s a great way to reiterate your interest in the position and remind them why you’d be a fantastic fit for their team.
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Show Off Your Customer Service Skills: We want to see how you shine in customer service! Make sure to highlight any previous experience where you’ve gone above and beyond for customers. Use specific examples that showcase your communication skills and ability to create a welcoming atmosphere.
Tailor Your Application: Don’t just send a generic application our way! Take the time to tailor your CV and cover letter to the Optical Assistant role. Mention your understanding of eyewear options and any relevant experience that aligns with the responsibilities listed in the job description.
Be Organised: Since managing appointments and patient records is key, show us your organisational skills! You could mention any tools or methods you use to stay organised in your previous roles. This will help us see how you can keep things running smoothly in our store.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Braham Opticians
✨Know Your Optical Stuff
Brush up on basic optical terminology and common eyewear options. Familiarise yourself with different frame styles and lens types, as this will help you engage confidently with the interviewers when discussing how you can assist customers.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you went above and beyond to help a customer, as this will demonstrate your ability to create a positive experience for clients.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on answering questions related to your experience as an optical assistant and how you would handle various customer scenarios. This will help you feel more comfortable and articulate during the actual interview.
✨Dress the Part
Since this is a customer-facing role, make sure to dress smartly and professionally for your interview. A polished appearance shows that you take the opportunity seriously and understand the importance of presenting yourself well in the optical industry.
