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- Tasks: Lead a friendly team to ensure smooth operations and high-quality patient care.
- Company: Established GP practice in Meadowbank Health Centre, easily accessible from major cities.
- Benefits: Supportive environment, NHS pension, professional development, and mentorship opportunities.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Experience in financial management and confidence in IT systems required.
- Other info: Training provided; we welcome enthusiastic candidates eager to learn.
The predicted salary is between 36000 - 60000 £ per year.
Due to retirement, we look forward to welcoming an enthusiastic and highly motivated individual to join our team as Practice Manager. We are a well‑established, friendly and hardworking practice caring for approximately 9,700 patients. Based in Meadowbank Health Centre, Polmont, we are easily accessible from Falkirk, Stirling, Glasgow and Edinburgh by both car and rail. We also operate a branch surgery in the nearby village of Shieldhill. Our multidisciplinary team includes 5 GP Partners, 2 Salaried GPs, Advanced Nurse Practitioners, Practice Nurses, a Deputy Practice Manager and a dedicated administrative team. We are also supported by Advanced Physiotherapy Practitioners, Mental Health Nurses, Pharmacists and the District Nursing team. The practice is actively involved in medical student training.
About the Role
The Practice Manager will provide strong leadership and ensure the smooth, efficient and high‑quality running of the practice. You will lead on operational management, service improvement, staff development and strategic planning, working closely with the GP Partners and wider team.
Key Responsibilities
- Operational management
- Lead day to day running of practice
- Ensuring safety and patient focused service
- Manage administrative tasks, appointments, workload allocation, capacity planning
- Oversee premises, equipment, health and safety, infection prevention controls
- Implement appropriate local and national guidance
- People management
- Lead reception and administrative staff
- Manage recruitment, contracts, PVGs, induction, appraisals, performance management
- Support staff training, well-being and absence management
- Finance and Business Management
- Oversee practice finance and financial record keeping
- Manage income streams, payroll, invoicing, procurement
- Liaise with accountants, HMRC, SSPA, payroll, Practitioner services
- Quality, Governance and Compliance
- Ensure compliance with: NHS Scotland clinical governance frameworks, Health & Safety legislation and GDPR / NHS Information Governance standards
- Complaints handling requirements (as per Scottish Public Services Ombudsman guidance)
- Lead significant event analysis, risk management, and quality improvement activities
- Maintain robust systems for recall, triage processes, chronic disease management support, and reporting
- IT, Data and information management
- Oversee practice clinical systems (e.g., Vision, EMIS, Docman, SCI Gateway)
- Ensure data quality, coding accuracy, and extraction for national audits
- Manage cybersecurity, access controls, and digital transformation initiatives
- Patient and community engagement
- Manage patient communications, patient focus group
- Manage complaints procedure with input from GPs
- Work with cluster group and wider community teams
Essential Requirements
- Experience in financial and business management
- Confidence in premises management, IT systems, data analysis and HR processes
- Knowledge of quality and performance management
- Understanding of health and safety requirements
Desirable
- A recognised management qualification is desirable but not essential
Opportunity to develop
We welcome applications from candidates who may not meet all the criteria but have relevant experience, transferable skills and are enthusiastic to learn. Experience in General Practice is not essential. Training will be supported.
Personal Qualities
We are looking for someone who is approachable, organised, innovative, self‑motivated, self-aware, flexible and reliable. Strong communication skills and a good sense of humour are essential.
What We Offer
- Supportive, collaborative team environment
- Opportunities for professional development
- NHS pension
- Training and mentorship for candidates new to General Practice
If you are committed to delivering high‑quality patient care and enjoy leading and developing teams, we would be delighted to hear from you.
Start date: this Spring - negotiable
Interviews will be held week commencing 2 February
GP Practice Manager in Polmont employer: Braesview Medical Group
Contact Detail:
Braesview Medical Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GP Practice Manager in Polmont
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know about openings in GP practices. A friendly chat can sometimes lead to opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by researching the practice thoroughly. Know their values, recent news, and how they engage with the community. This will help you tailor your answers and show you're genuinely interested in joining their team.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've successfully managed teams or projects in the past. This will demonstrate that you have what it takes to lead the practice effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace GP Practice Manager in Polmont
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Practice Manager role. Highlight your relevant experience in operational management, finance, and people management, as these are key areas we’re looking for.
Show Your Enthusiasm: We want to see your passion for patient care and team leadership. Use your application to express why you’re excited about joining our friendly practice and how you can contribute to our team.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Braesview Medical Group
✨Know Your Practice Inside Out
Before the interview, take some time to research the practice thoroughly. Understand their values, patient demographics, and any recent news or changes. This will not only show your enthusiasm but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Skills
As a Practice Manager, you'll be leading a diverse team. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to staff development and conflict resolution. Highlighting your leadership style will demonstrate that you're ready for this role.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, such as managing complaints or ensuring compliance with health and safety regulations. Practise your responses to these scenarios, using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Emphasise Your Communication Skills
Strong communication is key in this role. Be prepared to discuss how you’ve effectively communicated with both staff and patients in previous positions. Share examples that showcase your ability to engage with different stakeholders and foster a positive environment.
