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- Tasks: Provide top-notch customer support and drive sales through effective communication.
- Company: Join Braemac, a leader in electronic components with a focus on innovation and quality.
- Benefits: Enjoy competitive salary, 25 days leave, and development opportunities.
- Why this job: Be part of a supportive team and make a real impact in customer satisfaction.
- Qualifications: A Level or equivalent, plus experience in sales or customer service.
- Other info: Dynamic work environment with great career growth and training opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Are you a proactive, detail-oriented problem-solver who thrives in a supportive, team-focused environment? Do you excel at building strong customer relationships and delivering exceptional customer service?
Why Join Us? Braemac Limited is a leading provider of electronic components and solutions, known for our commitment to innovation, quality, and customer satisfaction. As part of a global network, we deliver tailored solutions to meet diverse industry needs. From procurement and supply chain management to technical support and design services, Braemac Limited is dedicated to helping businesses thrive with reliable, high-quality electronic components.
What You’ll Do:
- Customer Support: Process orders with accuracy and efficiency, keeping customers informed at every step.
- Sales Generation: Support account managers by responding to inquiries, providing quotes, and driving repeat business.
- Lead Generation: Seek out new opportunities through inbound leads and email prospecting.
- Collaboration: Work closely with Field Sales, Product Management, and other departments to meet customer needs.
- Product Knowledge: Stay ahead by participating in training sessions from Braemac and suppliers.
What We’re Looking For:
- A Level or equivalent in two subjects.
- Demonstrable experience in sales, logistics, or customer service that would add value to the role.
- Familiarity with Microsoft Business Central (a plus), along with the wider Microsoft business suite.
- A positive, can-do attitude and willingness to learn.
- A confident communicator, comfortable interacting with diverse groups.
What you will get:
- Competitive Salary
- 25 days of annual leave, plus UK public holidays. Service-related increases at 5, 10, 15 year employment anniversaries.
- Employee Assistance Programme via ComPsych
- Pension Contributions – 5% Employer / 3% Employee contributions.
- Development opportunities: online learning and product training.
- Onsite Parking
Selection Process:
- Psychometric Assessment (Outmatch)
- At least two interviews with a range of stakeholders to provide an opportunity for you to get to know us, whilst we learn about your skills and experience too.
Braemac is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Please note that only shortlisted applicants will be contacted due to the high volume of interviews in roles globally.
Customer Service Coordinator in Warrington employer: Braemac
Contact Detail:
Braemac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Coordinator in Warrington
✨Tip Number 1
Get to know the company before your interview! Research Braemac's values and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves interacting with diverse groups, try role-playing common customer service scenarios with a friend. This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you turned a challenging situation into a positive outcome. This will demonstrate your proactive attitude and ability to thrive in a supportive environment.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Customer Service Coordinator in Warrington
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Service Coordinator role. Highlight your relevant experience in sales, logistics, or customer service, and show us how you can add value to our team.
Show Off Your Skills: Don’t forget to mention any familiarity with Microsoft Business Central or other Microsoft tools. We love seeing candidates who are tech-savvy and ready to hit the ground running!
Be Yourself: We’re looking for a confident communicator with a positive attitude. Let your personality shine through in your application – we want to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you into the selection process!
How to prepare for a job interview at Braemac
✨Know Your Stuff
Before the interview, make sure you understand Braemac's products and services. Familiarise yourself with their commitment to innovation and customer satisfaction. This will help you demonstrate your genuine interest in the company and how you can contribute to their goals.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your problem-solving abilities and how you've built strong customer relationships. Be ready to discuss specific situations where you went above and beyond to deliver exceptional service.
✨Be a Team Player
Since the role involves collaboration with various departments, think of instances where you've successfully worked in a team. Emphasise your ability to communicate effectively and support your colleagues, as this is crucial for a Customer Service Coordinator.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training sessions mentioned in the job description or how success is measured in the role. This shows your enthusiasm and willingness to learn more about the company and your potential future there.
