At a Glance
- Tasks: Deliver exceptional customer service and support sales through effective communication.
- Company: Join Braemac Limited, a leader in electronic components with a focus on innovation.
- Benefits: Enjoy 25 days annual leave, pension contributions, and development opportunities.
- Why this job: Be part of a supportive team and make a real impact in customer relationships.
- Qualifications: A Level or equivalent, plus experience in sales or customer service.
- Other info: Dynamic work environment with opportunities for growth and learning.
The predicted salary is between 28800 - 43200 £ per year.
Office-Based, Warrington | 37.5 hours per week
Are you a proactive, detail-oriented problem-solver who thrives in a supportive, team-focused environment? Do you excel at building strong customer relationships and delivering exceptional customer service?
Why Join Us?
Braemac Limited is a leading provider of electronic components and solutions, known for our commitment to innovation, quality, and customer satisfaction. As part of a global network, we deliver tailored solutions to meet diverse industry needs. From procurement and supply chain management to technical support and design services, Braemac Limited is dedicated to helping businesses thrive with reliable, high-quality electronic components.
What You’ll Do:
- Customer Support: Process orders with accuracy and efficiency, keeping customers informed at every step.
- Sales Generation: Support account managers by responding to inquiries, providing quotes, and driving repeat business.
- Lead Generation: Seek out new opportunities through inbound leads and email prospecting.
- Collaboration: Work closely with Field Sales, Product Management, and other departments to meet customer needs.
- Product Knowledge: Stay ahead by participating in training sessions from Braemac and suppliers.
What We’re Looking For:
- A Level or equivalent in two subjects.
- Demonstrable experience in sales, logistics, or customer service that would add value to the role.
- Familiarity with Microsoft Business Central (a plus), along with the wider Microsoft business suite.
- A positive, can-do attitude and willingness to learn.
- A confident communicator, comfortable interacting with diverse groups.
What you will get:
- 25 days of annual leave, plus UK public holidays.
- Service-related increases at 5, 10, 15 year employment anniversaries.
- Employee Assistance Programme via ComPsych.
- Pension Contributions - 5% Employer/Employee 3% contributions.
- Development opportunities: online learning and product training.
- Onsite Parking.
Selection Process:
- Psychometric Assessment (Outmatch).
- At least two interviews with a range of stakeholders to provide an opportunity for you to get to know us, whilst we learn about your skills and experience too.
Braemac is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note that only shortlisted applicants will be contacted due to the high volume of interviews in roles globally.
Customer Service Coordinator in Warrington employer: Braemac Pty
Contact Detail:
Braemac Pty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Coordinator in Warrington
✨Tip Number 1
Get to know the company inside out! Research Braemac Limited and understand their products and values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since the role involves interacting with diverse groups, make sure you can confidently express your thoughts. Consider mock interviews with friends or family to get comfortable with common questions.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to follow up! After interviews, send a thank-you email expressing your appreciation for the opportunity. It’s a simple gesture that keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Customer Service Coordinator in Warrington
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in customer service and sales. We want to see how your skills align with what we’re looking for, so don’t be shy about showcasing your relevant achievements!
Show Your Personality: We love a positive, can-do attitude! Let your personality shine through in your application. Share examples of how you’ve built strong customer relationships or solved problems in previous roles – it’ll help us get to know you better.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for detail-oriented candidates, so clarity is key!
Apply Through Our Website: To ensure your application gets to us directly, please apply through our website. It’s the best way for us to track your application and keep you updated on the process. We can’t wait to hear from you!
How to prepare for a job interview at Braemac Pty
✨Know Your Stuff
Make sure you understand Braemac Limited's products and services inside out. Familiarise yourself with their electronic components and solutions, as well as the role of a Customer Service Coordinator. This will help you answer questions confidently and show your genuine interest in the company.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved customer issues or improved processes. Highlight your proactive approach and detail-oriented mindset, as these are key traits for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Practice Your Communication
As a confident communicator, you'll need to interact with diverse groups. Practice articulating your thoughts clearly and concisely. Consider doing mock interviews with friends or family to refine your delivery and ensure you come across as approachable and professional.
✨Embrace the Team Spirit
Braemac values collaboration, so be ready to discuss how you've worked effectively in teams before. Share specific instances where you supported colleagues or contributed to group success. This will demonstrate that you're not just a lone wolf but someone who thrives in a supportive, team-focused environment.